I Ordered something, it arrived via courier, (who I might add never knocked so it was left out in the rain all day).
My order came with 2 things missing.
Email the guy, sorry he says I'll send it the one thing you will get it friday, (it's not here), but I've run out of the other thing and I won't be able to get it until next Tuesday.
I wouldn't have bought the thing if it came incomplete!

Nobody takes any pride in their work at all these days. Why is it that most companies just do not bother to look after their customers?