Surgeons who tell you you will know in 10 working days whether your funding claim is approved by ACC, then ringing ACC who tell you it can take up to four weeks and they usually request info from your medical practitioners so can take longer!!!!
JUST FIX MY F**KEN WRIST DAMMIT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Just keep hassling them like a broken record, the more annoying you are the more likey you'll get it sorted and stay calm when dealing with folk.