If the Nix sent it through on a public holiday expecting it to be actioned, it's certainly our fault.
Back to my point about NZF not having staff on when a transfer window is about to close - NZ public holidays don't exist in an international business world, so they should have had staff on. And no I'm not washing the nix's hands in all of this - I simply don't know what they did or didn't do - but like I say above I know that NZF were not open on Auckland Anniversary and that's just plain stupid.
And it was only a "local" (regional) holiday. Wellington was open for business, yet nobody clicked that NZF (which looks after the whole of the country) was not open for business. Looks like the person at NZF took a long weekend and was "out of broadband range" on Tuesday as well - to me, this clearly looks like both NZF and the Nix having to share the blame for this debacle.
maybe they did and were told we will look at it on Tuesday that's plenty of time - there can be lots of theories about this but at the moment I still don't see any reason why NZF closed over Auckland Anniversay (at the very least the transfer person or team should have been on deck).