Posted October 11, 2014 02:44 · last edited October 11, 2014 02:45
also a lot of talk about "business" and fans being consumers that made me cringe a little. Plus talk of moving the team from Wellington if the city does not want it.
They need to get a lot better at treating themselves as a football club that has a relationship with its ticket holders that goes beyond just a consumer - we should be considered members of the club with an emotional investment in it. Talk like that just makes you feel that emotional investment doesn't go both ways.
also a lot of talk about "business" and fans being consumers that made me cringe a little. Plus talk of moving the team from Wellington if the city does not want it.
They need to get a lot better at treating themselves as a football club that has a relationship with its ticket holders that goes beyond just a consumer - we're members of the club with an emotional investment in it. Talk like that just makes you feel that emotional investment doesn't go both ways.