Agreed, he seems to lack that hard edge... but have you ever seen him look flustered?
Reminds me of Mr Flatline, Satner for the black caps. And perhaps that's what he brings, a calmness?!
Yes some truth in that. But football is a contact sport especially at pro senior mens level. You need an amount of physicality and hardness. LKH is still young and that should improve with time.