Arrgghhh Ticketek

Can't get tickets online, tried the office but they don't sell them, tried the phone but they are overloaded.

So much for being a Phoenix season ticket holder - couldn't be more annoyed.

Why can't you get them online?

I used whiteout2013

I had to log in first to ticketek though, else it didnt work.

I didnt realise the "Phoenix" pre-sale would be Visa only either - had to borrow somebodys bloody card. It didnt make that clear in the literature.

PLAYOFF2013 was for wait list, BRAZIL2014 for visa

Went to Ticketek website, says no tickets available.

Tried multiple different codes, still no luck.

Someone on the forum said to try Internet Explorer instead of Chrome, I'm on a Mac.

10 minutes later, I've installed Firefox and thank god it works in that.

[So, not only do they not support Chrome, but instead of telling you to just use a different browser, they tell you there's no seats left. Most ridiculous error ever.]

Choose White Noise Zone... and then apparently you can't pick specific seats... so I've no idea if I'd be right up the front or right up the back.

Unbelievable.

They've never had this functionality. And you would know if you are at the front or back, as White Noise Covered and White Noise Uncovered are two different seating choices. You must have chosen one or the other.

To all having problems, if you want to use the code the Phoenix sent out, make sure you are visiting http://premier.ticketek.co.nz/shows/Show.aspx?sh=ALLWHITE13

If you visit any other page (e.g. the Visa presale one), it won't work.

I finally got through in IE by deleting browser history, cleaning out cookies, history etc and rebooting.

I can confirm though you don't have to use a Visa card, I used American Express and there was a choice for Mastercard.

Had something to do I think with the Ticketek profile, you can't go forward to pay for tickets and you can't go back to clear whatever is blocking it, you have to start again by clearing any connection to Ticketek (couldn't even create a new profile to by-pass the issue). Clearing Cookies by itself didn't seem to work either, perhaps eventually my connection timed out and that let me back in.

I tried Chrome as well and had the same problem.

Last time I picked a specific seat. I know because I picked the same seat as my Phoenix seat.

Really ? Gave me no choice but VISA, and I used the Phoenixe link and Whiteout2013

Fuck me they are inept.

Went through and bought tickets no problem. Patricks link probably helped though. 

PAX 11112-11113. more than I thought there would be if that is accurate. Kind of gutted not to have got 11111. 

I got 10 on Nix code and 10 on ticketek code. No problems on web site but one code was case sensitive

Not able to choose seats but got something near where I wanted so all good

if you are 15 you are an Adult? Ouch.
Tried to get my younger siblings involved but a 15 year old can't save 60bucks.. lame

From Ticketek on why we cannot have seat selection: "Seat selection slows the purchase process down and with big demand events, tickets get snapped up quickly."

No truth to the rumour then that Phoenix Management have snapped up 8000 tickets to be  made available after total sellout, free of charge to the next 8000 people who buy a season ticket.

8k sounds a bit much but that is a pretty decent idea if they were to do it

Worked for me ok on ticketek website - google chrome, PLAYOFF2013 code, purchased 2x tix in white noise zone

Just bought 2 EZYtickets - both are completely blank. No seat number, no pax, no details at all, just the general layout of the ticket... I'm a little concerned. Actually im a lot concerned 

sometimes they look blank on the screen when opening PDF, usually ok when printed

No hassles for me. Just bought 8. Other than no control over seating, it all worked fine. With all the sell out reports starting to come out I was starting to get a bit nervous waiting for everyone to get back to me, so just glad to have it all sorted. Was a little nervous that they'd hold a whole heap back for general sale and comps etc.