I think that's fair. He isn't likeable, but the players do seem happy with him as a coach. His record with the All Whites isn't exactly bad either.
The idea that his record is decent kind of baffles me. He's produced the bare minimum vs OFC sides and most of the friendlies we have played since he's been in charge we've looked crap. Two decent performances vs USA and Mexico seem to be the basis for this idea but we had draws vs PNG and New Caledonia before and after those games, in actual competitive fixtures. We beat Honduras before the Horror in Honiara but that didn't save Ricki's job. And Ricki had the 2010 WC results on his CV too.
If you look at his record to date (results and performances, not checklists and meetings with rugby coaches) it's hardly impressive. Some good performances at the Confeds Cup would tip the balance back in his favour but we're not there yet.