They're also hardly going to say what you want them to, which is "ricki is shite"
I think they've been quite good at explaining what they're doing, why things are happening, and what the plan is. They could come out and apologise for the season and take some responsibility, but that'd seem really defeatist and its way too soon for that (not to mention itd make the crowd problem worse).
I'm genuinely not sure what else you want.