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Crowds - The thread of Australian whining

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Posted March 10, 2014 20:33 · last edited March 11, 2014 05:51

sthn.jeff wrote:
theprof wrote:

so after LG raised some really good points I emailed the club re the noise and the lack of attention the kids get from Nixie and the dancers.
"

Hey guys,

I love the work you are all doing to make the game day experience fun for all, but I have a couple of small things that would make it easier for a lot of us with younger fans.

My season pass is for aisle 23, however when I bring my 3 ½ year old son we sit in aisle 14 to avoid the late afternoon sun. He has two things he really doesn’t like – the overly loud speakers – the music is fine but the volume is just silly – he spends the first 15 minutes we are there with his hands over his ears. Also can we get Nixie and his dancers as well as the kids prizes around all the fans? Nixie spends all his/her time in around aisles 22-26, when we are in 14 we never see him/her.

I know there are a number of families that sit in the shade – as well as the kids moving the Hyundai sign at half time – would be great if they could be given the chance to see their mascot.

Cheers"

and the club's response

Hi David,

Awesome feedback, thank you for taking the time to send it through.

Both points are easily actionable and I’ve put them through to be actioned.

Thanks,

Kyla

 


Pffffft.... much more fun to rant and rave on here rather than do something that actually gets the desired response.


What are you thinking?

Good response from the club but these were also issues I raised at a meeting I had with her preseason. We also discussed ticket prices and the stadium car parking which to their credit, the club actioned and had planned to action before my meeting. 

Kyla is an enthusiastic and positive member of the Nix team and it is great she has noted your email. I believe she will definately try and help. She is a valuable asset to the Phoenix. David Dome is too, if only some knew just how much his job entails. 

So before some of you jump on my case, learn more about me from me before you take the cynical remark route. Ranting on here has actually been a last resort. As for emailing the Westpac Stadium Trust. I have sent them several emails and on one occassion I filled in their specific  complaint form online and when I sent it, I got a message saying error 404 this page does not exist. I typed it a second time and got the same message. I guess they don't want to hear the bad, but only the praise.

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LG edited March 11, 2014 05:51
sthn.jeff wrote:
theprof wrote:

so after LG raised some really good points I emailed the club re the noise and the lack of attention the kids get from Nixie and the dancers.
"

Hey guys,

I love the work you are all doing to make the game day experience fun for all, but I have a couple of small things that would make it easier for a lot of us with younger fans.

My season pass is for aisle 23, however when I bring my 3 ½ year old son we sit in aisle 14 to avoid the late afternoon sun. He has two things he really doesn’t like – the overly loud speakers – the music is fine but the volume is just silly – he spends the first 15 minutes we are there with his hands over his ears. Also can we get Nixie and his dancers as well as the kids prizes around all the fans? Nixie spends all his/her time in around aisles 22-26, when we are in 14 we never see him/her.

I know there are a number of families that sit in the shade – as well as the kids moving the Hyundai sign at half time – would be great if they could be given the chance to see their mascot.

Cheers"

and the club's response

Hi David,

Awesome feedback, thank you for taking the time to send it through.

Both points are easily actionable and I’ve put them through to be actioned.

Thanks,

Kyla


Pffffft.... much more fun to rant and rave on here rather than do something that actually gets the desired response.


What are you thinking?

Good response from the club but these were also issuesi raised at a meeting I had with her preseason. We also discussed ticket prices and the stadium car parking which to their credit, the club actioned and had plsnned to action before my meeting. 
Kyla is an enthusiastic and positive member of the Nix team and it is great she has noted your email. She is a valuable asset to the Phoenix. David Dome is too, if only some knew just much his job entails. 
So before some of you jump on my case, learn more about me from me before you take the cynical remark route. Ranting on here has actually been a last resort. As for emailing the Westpac Stadium Trust. I have sent them several emails and on one occassion I filled in eir specific  co plaint form online and when I sent it, I got a messages saying 404 this page does not exist. I typed it a second time and got the same message. I guess they do t want to hear the bad, byt only the praise.