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History for Warwick Hunt

Current version

Posted March 31, 2022 03:26 · last edited March 31, 2022 03:30

theprof

Warwick Hunt

Finally got through to Ticketek and a very helpful person resolved all issues.
Difficult to know who is responsible for this shambles, Phoenix or Ticketek.
However this ridiculous process has been repeated every time we have a home-away-from-home game since 2007

phoenix dont run the ticketing side of the business, the are beholden to the stadium who contract that function to ticketek.
Bear in mind that this game was only set in stone a few days ago.

Fair point.
However, the Phoenix must have some say in setting the ridiculously short deadline for the pre-sale for season ticket holders, deciding not to have a Foundation Members Pre-sale, deciding to have a game on Easter Sunday and another on ANZAC Day long Weekend. I'm sure people will say it's all the fault of Ticketek or the Stadium or the A-League. However at some point a degree of control has to be exerted by Wellington Phoenix and ticket timeframes, season-ticket holder pre-sale deadlines and increasing help line capability are areas where they could have/should have exerted control, especially as this shambles has occurred repeatedly over the last fifteen years

Previous versions

4 versions

Unknown editor edited March 31, 2022 03:30

theprof

Warwick Hunt

phoenix dont run the ticketing side of the business, the are beholden to the stadium who contract that function to ticketek.
Bear in mind that this game was only set in stone a few days ago.

Fair point.
However, the Phoenix must have some say in setting the ridiculously short deadline for the pre-sale for season ticket holders, deciding not to have a Foundation Members Pre-sale, deciding to have a game on Easter Sunday and another on ANZAC Day long Weekend. I'm sure people will say it's all the fault of Ticketek or the Stadium or the A-League. However at some point a degree of control has to be exerted by Wellington Phoenix and ticket timeframes, pre-season-ticket holder deadlines and increasing help line capability are areas where they could have/should have exerted control, especially as this shambles has occurred repeatedly over the last fifteen years

Unknown editor edited March 31, 2022 03:30

theprof

Warwick Hunt

phoenix dont run the ticketing side of the business, the are beholden to the stadium who contract that function to ticketek.
Bear in mind that this game was only set in stone a few days ago.

Fair point.
However, the Phoenix must have some say in setting the ridiculously short deadline for the pre-sale for season ticket holders, deciding not to have a Foundation Members Pre-sale, deciding to have a game on Easter Sunday and another on ANZAC Day long Weekend. I'm sure people will say it's all the fault of Ticketek or the Stadium or the A-League. However at some point a degree of control has to be exerted by Wellington Phoenix and ticket timeframes, pre-season deadlines and increasing help line capability are areas where they could have/should have exerted control, especially as this shambles has occurred repeatedly over the last fifteen years

Unknown editor edited March 31, 2022 03:28

theprof

Warwick Hunt

phoenix dont run the ticketing side of the business, the are beholden to the stadium who contract that function to ticketek.
Bear in mind that this game was only set in stone a few days ago.

Fair point.
However, the Phoenix must have some say in setting the ridiculously short deadline for the pre-sale for season ticket holders, deciding not to have a Foundation Members Pre-sale, deciding to have a game on Easter Sunday and another on ANZAC Day long Weekend. I'm sure people will say it's all the fault of Ticketek or the Stadium or the A-League. However at some point a degree of control has to be exerted by Wellington Phoenix and ticket timeframes, pre-season deadlines and increasing help line capability are areas where they could have/should have exerted control especially, as this shambles has occurred repeatedly over the last fifteen years

Unknown editor edited March 31, 2022 03:27

theprof

Warwick Hunt

phoenix dont run the ticketing side of the business, the are beholden to the stadium who contract that function to ticketek.
Bear in mind that this game was only set in stone a few days ago.

Fair point.
However, the Phoenix must have some say in setting the ridiculously short deadline for the pre-sale for season ticket holders, deciding not to have a Foundation Members Pre-sale, deciding to have a game on Easter Sunday and another on ANZAC Day long Weekend. I'm sure people will say it's all the fault of Ticketek or the Stadium or the A-League. However at some point a degree of control has to be exerted by Wellington Phoenix and ticket timeframes, pre-season deadlines and increasing help line capability are areas where they could have/should have exerted control especially, has this shambles has occurred repeatedly over the last fifteen years