And for those asking, courier company is NZ Couriers. This may have already been answered.
Ive had nothing but bad luck with these guys. I had a NZ football shirt delivered by these guys last year, the clown let himself into the house with the package (which is bad enough!), he was then confronted by my rottweiler who went absolutely batshit at the driver, shredded the package to pieces destroying the shirt and chased the van halfway down the street due to leaving the front door open during his frantic exit.
Ive also had packages delivered which are for a different address entirely, and just shit customer service in general.