I'm trying to work out this 20% discount for friends tickets thing. Is it just a case of calling the Phoenix Hotline or am I missing a key piece of information that will let me do it online?
It confused the hell out of me too. The website PROMO code box doesnt accept your Membership Number.
I phoned ticketek and they said you have book the 20% discount via them, which I did.
This was not made clear in the correspondence that came from the Phoenix.