trouble is, they've lost customers, are losing customers and their response is to increase pricing. Not good business sense imho but you are correct, the customers right to choose. Sadly, I think this will AGAIN backfire on Sky.
Think it might be time for more 'away days' at mates houses or the pubs for the Nix thenLG
chopah
LG
Time to throw in the towel. Currently paying $105 and that's without the Movies. If I get offered the half price deal, I'd take it but I cannot justify it to the wife with a price increase. Thanks for rewarding my loyalty Sky.
I know this won't be popular but some of the comments on here are suggesting Sky isn't allowed to put the prices up in the face of unprecedented increase in costs (both for rights and for resources, IE wages). you have the right to vote with your wallet but they are a company like any other trying to turn a profit.
trouble is, they've lost customers, are losing customers and their response is to increase pricing. Not good business sense imho but you are correct, the customers right to choose. Sadly, I think this will AGAIN backfire on Sky.
Time to throw in the towel. Currently paying $105 and that's without the Movies. If I get offered the half price deal, I'd take it but I cannot justify it to the wife with a price increase. Thanks for rewarding my loyalty Sky.
I know this won't be popular but some of the comments on here are suggesting Sky isn't allowed to put the prices up in the face of unprecedented increase in costs (both for rights and for resources, IE wages). you have the right to vote with your wallet but they are a company like any other trying to turn a profit.
trouble is, they've lost customers, are losing customers and their response is to increase pricing. Not good business sense imho but you are correct, the customers right to choose. Sadly, I think this will AGAIN backfire on Sky.
Actually last quarter we grew customers - the losing customers narrative is an easily followed one. SKY is one of the companies Kiwi's love to hate.
Massive year of sport ahead anyway with 5 world cups and from a football perspective I think with the close of Spark Sport we might see Champions League either go free to air or back to SKY and in either case as a football fan not having to pay for two subs is a positive I would have thought.
Time to throw in the towel. Currently paying $105 and that's without the Movies. If I get offered the half price deal, I'd take it but I cannot justify it to the wife with a price increase. Thanks for rewarding my loyalty Sky.
I know this won't be popular but some of the comments on here are suggesting Sky isn't allowed to put the prices up in the face of unprecedented increase in costs (both for rights and for resources, IE wages). you have the right to vote with your wallet but they are a company like any other trying to turn a profit.
trouble is, they've lost customers, are losing customers and their response is to increase pricing. Not good business sense imho but you are correct, the customers right to choose. Sadly, I think this will AGAIN backfire on Sky.
Actually last quarter we grew customers - the losing customers narrative is an easily followed one. SKY is one of the companies Kiwi's love to hate.
Massive year of sport ahead anyway with 5 world cups and from a football perspective I think with the close of Spark Sport we might see Champions League either go free to air or back to SKY and in either case as a football fan not having to pay for two subs is a positive I would have thought.
I'd just love them to put out a decent streaming product. SSN is rubbish, have a look at Spark Sport and Kayo and just copy them. The image quality is poor, UI is poor, replays take ages to go up, only one stream allowed...etc I don't mind paying good money for a decent product, but it's a mediocre offering
Time to throw in the towel. Currently paying $105 and that's without the Movies. If I get offered the half price deal, I'd take it but I cannot justify it to the wife with a price increase. Thanks for rewarding my loyalty Sky.
I know this won't be popular but some of the comments on here are suggesting Sky isn't allowed to put the prices up in the face of unprecedented increase in costs (both for rights and for resources, IE wages). you have the right to vote with your wallet but they are a company like any other trying to turn a profit.
trouble is, they've lost customers, are losing customers and their response is to increase pricing. Not good business sense imho but you are correct, the customers right to choose. Sadly, I think this will AGAIN backfire on Sky.
Actually last quarter we grew customers - the losing customers narrative is an easily followed one. SKY is one of the companies Kiwi's love to hate.
Massive year of sport ahead anyway with 5 world cups and from a football perspective I think with the close of Spark Sport we might see Champions League either go free to air or back to SKY and in either case as a football fan not having to pay for two subs is a positive I would have thought.
I'd just love them to put out a decent streaming product. SSN is rubbish, have a look at Spark Sport and Kayo and just copy them. The image quality is poor, UI is poor, replays take ages to go up, only one stream allowed...etc I don't mind paying good money for a decent product, but it's a mediocre offering
Exactly. $45 a month is actually fine for the amount of sport I want to watch. BUT the app is so so poor. As you mention, Spark and Kayo are so much better. So is Stan by the way. 4k Champions League and Rugby Championship tests 😍😍.
They also need to do away with the stupid 24 hour rewind. Don't make me search high and low for highlights or shows. It should be segregated into sports, like Kayo, Spark and Stan are, and should be available for weeks.
Spark may well have been better - that's debatable depending on your needs, but Spark couldnt maintain their experience due to costs. Sky are releasing their new boxes soon which will lead into streaming options etc, so things are supposedly improving - time will tell if ots worth the price increases.
Spark may well have been better - that's debatable depending on your needs, but Spark couldnt maintain their experience due to costs. Sky are releasing their new boxes soon which will lead into streaming options etc, so things are supposedly improving - time will tell if ots worth the price increases.
Spark had a fairly brief shaky start but for the most part over their 4 years it's been a reliable high performing app/service. Sky are 100% focused on their set top boxes and pay passing interest to their streaming offering, and that is of course their right, doesn't make it any easier as a paying customer to put up with a second rate product.
It's insane that sky are still using satellites and boxes when we have rural broadband, thats very expensive legacy infrastructure.
you just need to go onto a thread about when Spark took the cricket over how many people didn't have the internet needed to run spark and were presumably watching via satellite.
Time to throw in the towel. Currently paying $105 and that's without the Movies. If I get offered the half price deal, I'd take it but I cannot justify it to the wife with a price increase. Thanks for rewarding my loyalty Sky.
I know this won't be popular but some of the comments on here are suggesting Sky isn't allowed to put the prices up in the face of unprecedented increase in costs (both for rights and for resources, IE wages). you have the right to vote with your wallet but they are a company like any other trying to turn a profit.
trouble is, they've lost customers, are losing customers and their response is to increase pricing. Not good business sense imho but you are correct, the customers right to choose. Sadly, I think this will AGAIN backfire on Sky.
Actually last quarter we grew customers - the losing customers narrative is an easily followed one. SKY is one of the companies Kiwi's love to hate.
Massive year of sport ahead anyway with 5 world cups and from a football perspective I think with the close of Spark Sport we might see Champions League either go free to air or back to SKY and in either case as a football fan not having to pay for two subs is a positive I would have thought.
I'd just love them to put out a decent streaming product. SSN is rubbish, have a look at Spark Sport and Kayo and just copy them. The image quality is poor, UI is poor, replays take ages to go up, only one stream allowed...etc I don't mind paying good money for a decent product, but it's a mediocre offering
Exactly. $45 a month is actually fine for the amount of sport I want to watch. BUT the app is so so poor. As you mention, Spark and Kayo are so much better. So is Stan by the way. 4k Champions League and Rugby Championship tests 😍😍.
They also need to do away with the stupid 24 hour rewind. Don't make me search high and low for highlights or shows. It should be segregated into sports, like Kayo, Spark and Stan are, and should be available for weeks.
Stan is fantastic, they have a great product and sport in 4K is glorious. We're a million miles away from that in NZ sadly...
It's insane that sky are still using satellites and boxes when we have rural broadband, thats very expensive legacy infrastructure.
you just need to go onto a thread about when Spark took the cricket over how many people didn't have the internet needed to run spark and were presumably watching via satellite.
It's inevitable that they'll have to get internet, the copper line network is being pulled out and will be replaced by 4g modems or fibre.
It's insane that sky are still using satellites and boxes when we have rural broadband, thats very expensive legacy infrastructure.
you just need to go onto a thread about when Spark took the cricket over how many people didn't have the internet needed to run spark and were presumably watching via satellite.
It's inevitable that they'll have to get internet, the copper line network is being pulled out and will be replaced by 4g modems or fibre.
you do realise some rural internet is delivered by satellite dish right?
It's insane that sky are still using satellites and boxes when we have rural broadband, thats very expensive legacy infrastructure.
you just need to go onto a thread about when Spark took the cricket over how many people didn't have the internet needed to run spark and were presumably watching via satellite.
It's inevitable that they'll have to get internet, the copper line network is being pulled out and will be replaced by 4g modems or fibre.
you do realise some rural internet is delivered by satellite dish right?
And is still pretty shaky at best. The telco's will tell you they have coverage for mobile and interwebs for 95% of where people are, surprisingly that remaining 5% is really tough and costly to gain covereage for mobile and get fibre too.
It's insane that sky are still using satellites and boxes when we have rural broadband, thats very expensive legacy infrastructure.
you just need to go onto a thread about when Spark took the cricket over how many people didn't have the internet needed to run spark and were presumably watching via satellite.
It's inevitable that they'll have to get internet, the copper line network is being pulled out and will be replaced by 4g modems or fibre.
you do realise some rural internet is delivered by satellite dish right?
sure, I know plenty of people with starlink and it works well for them. Not the point.
Time to throw in the towel. Currently paying $105 and that's without the Movies. If I get offered the half price deal, I'd take it but I cannot justify it to the wife with a price increase. Thanks for rewarding my loyalty Sky.
I know this won't be popular but some of the comments on here are suggesting Sky isn't allowed to put the prices up in the face of unprecedented increase in costs (both for rights and for resources, IE wages). you have the right to vote with your wallet but they are a company like any other trying to turn a profit.
trouble is, they've lost customers, are losing customers and their response is to increase pricing. Not good business sense imho but you are correct, the customers right to choose. Sadly, I think this will AGAIN backfire on Sky.
Actually last quarter we grew customers - the losing customers narrative is an easily followed one. SKY is one of the companies Kiwi's love to hate.
Massive year of sport ahead anyway with 5 world cups and from a football perspective I think with the close of Spark Sport we might see Champions League either go free to air or back to SKY and in either case as a football fan not having to pay for two subs is a positive I would have thought.
I'd just love them to put out a decent streaming product. SSN is rubbish, have a look at Spark Sport and Kayo and just copy them. The image quality is poor, UI is poor, replays take ages to go up, only one stream allowed...etc I don't mind paying good money for a decent product, but it's a mediocre offering
Exactly. $45 a month is actually fine for the amount of sport I want to watch. BUT the app is so so poor. As you mention, Spark and Kayo are so much better. So is Stan by the way. 4k Champions League and Rugby Championship tests 😍😍.
They also need to do away with the stupid 24 hour rewind. Don't make me search high and low for highlights or shows. It should be segregated into sports, like Kayo, Spark and Stan are, and should be available for weeks.
Stan is fantastic, they have a great product and sport in 4K is glorious. We're a million miles away from that in NZ sadly...
Time to throw in the towel. Currently paying $105 and that's without the Movies. If I get offered the half price deal, I'd take it but I cannot justify it to the wife with a price increase. Thanks for rewarding my loyalty Sky.
I know this won't be popular but some of the comments on here are suggesting Sky isn't allowed to put the prices up in the face of unprecedented increase in costs (both for rights and for resources, IE wages). you have the right to vote with your wallet but they are a company like any other trying to turn a profit.
trouble is, they've lost customers, are losing customers and their response is to increase pricing. Not good business sense imho but you are correct, the customers right to choose. Sadly, I think this will AGAIN backfire on Sky.
Actually last quarter we grew customers - the losing customers narrative is an easily followed one. SKY is one of the companies Kiwi's love to hate.
Massive year of sport ahead anyway with 5 world cups and from a football perspective I think with the close of Spark Sport we might see Champions League either go free to air or back to SKY and in either case as a football fan not having to pay for two subs is a positive I would have thought.
I'd just love them to put out a decent streaming product. SSN is rubbish, have a look at Spark Sport and Kayo and just copy them. The image quality is poor, UI is poor, replays take ages to go up, only one stream allowed...etc I don't mind paying good money for a decent product, but it's a mediocre offering
Exactly. $45 a month is actually fine for the amount of sport I want to watch. BUT the app is so so poor. As you mention, Spark and Kayo are so much better. So is Stan by the way. 4k Champions League and Rugby Championship tests 😍😍.
They also need to do away with the stupid 24 hour rewind. Don't make me search high and low for highlights or shows. It should be segregated into sports, like Kayo, Spark and Stan are, and should be available for weeks.
Stan is fantastic, they have a great product and sport in 4K is glorious. We're a million miles away from that in NZ sadly...
Stan?? Got an info link?
Aussie service you need a VPN or SmartDNS service to run. Basically has all rugby on offer for the Aussie market and all the tennis too I think
Probably thanks to the no coverage for so long. Sky has stepped it up since they had some competition and the service is way better than it used to be.
Sky fought VPNs to stop Netflix being used in NZ. When Netflix made it's service available here without a VPN Sky was forced to start providing a better service.
Then there was the whole save the Nix campaign where one of the FFAs sticking point was Sky wasn't paying enough for rights. We didn't have competition so Sky could pay as little as they wanted.
I was really pleased with having beIN sports connect as part of my Sky Sport Now subscription but last week I was unable to connect to it. Going through customer support has been a real pain in the neck. I work in IT and gave them the error code I was experiencing and yet they kept providing me with the steps on how to log in...as if to say I was using the wrong email or password.
It's been a week and I still can't log in and watch Serie A which is half the reason why I have the subscription in the first place. Going on a big trip next month, then I think I'll save myself almost $50 a month
How are people finding the new Sky box? I guess that after you buy the box, you don't need to pay the monthly rental you do for the old My Sky box? How is the streaming going on the new box? With my old My Sky box I enjoy being able to download On Demand programs onto my box using the wi-fi dongle supplied by Sky several years ago which I plug in. Every game in the current u-20 World Cup for example is available to download onto your My Sky box. With the new box, can you still download On Demand programs onto the box or do you just stream them?
From the reaction of customers I'm seeing online, the new Sky box would seem to be a spectacular fail. NZ's main technology forum Geek Zone has an unprecedented one hundred or so pages of overwhelmingly negative responses from people: https://www.geekzone.co.nz/forums.asp?forumid=106&topicid=300614&page_no=79 Even a bloke who appears in the Sky ad promoting the new box in return for a free box and Sky credit has since concluded that it is a substandard product and is warning people about it, having found that it has a lot of glitches, won't record properly, needs constantly re-booting etc.:
siva992: Has anyone given up on the new Sky box? Cuz I'm this close 🤏 to returning it and I don't mind giving up my credit I received for trial and being on the commercial.
Done. Returned it and got them to reactivate the good old Sky box with MySky. No questions were asked. Kinda tells me they are aware about everything.
so far I've had a few issues with it freezing and needing a reboot to get back on track, but nothing more than the old box dying with "rain fade/weather interruptions" so I'm persisting with it. The image quality is better, recording is fine and 1TB of storage is great.
i was thinking about 'upgrading' but read the reviews and didn't fancy that hassle or what a guessed would be an inferior service. it's good to hear from you @theprof that your experience has not been that bad.
i do wonder what the uptake has been like, how many have just cancelled instead of upgrading and how many have no intention to upgrade.
i'm also guessing that there's a strong possibility of sky having to eventually hand out free box upgrades in order to maintain subscriber numbers.
Same with any new thing i guess, a small minority of customers will make a lot of noise about an issue which is in fact not that major, especially compared to previous iterations of the box. The upgrades far outweigh the small adjustments requored to learn how things work after 10+ years of things being one way.
I’ve got a friend who’s got it who says the features for recording standard TV are worse than the old box and a bit buggy, but he won’t change back because the capability to stream non-linear TV shows is much better.
Any word on if Sky are picking up the rights to the UEFA Champions League and other UEFA club competitions? Also, I believe that Sky's deal with beIN Sports to show their content on Sky expires within the next few months. I hope that Sky renew their agreement with beIN Sport to keep the beIN content (Spanish, German, Italian, French, Dutch leagues; European and South American national team matches etc.) It was a four year deal which expires very soon: https://www.sportspromedia.com/news/sky-nz-bein-sports-channel-champions-league-la-liga/
Any word on if Sky are picking up the rights to the UEFA Champions League and other UEFA club competitions? Also, I believe that Sky's deal with beIN Sports to show their content on Sky expires within the next few months. I hope that Sky renew their agreement with beIN Sport to keep the beIN content (Spanish, German, Italian, French, Dutch leagues; European and South American national team matches etc.) It was a four year deal which expires very soon: https://www.sportspromedia.com/news/sky-nz-bein-sports-channel-champions-league-la-liga/
no news yet about champions league but can confirm Sky and beIN won't be renewing their agreement - however people will be able to subscribe directly to beIN for a special rate (not sure what that is).
Absolutely zero surprise that the new Sky box is rubbish. They can't even build a passable streaming app, there's absolutely no way they'd be able to pull off a "box"
Sky would've done better building a serious app and doing a partnership with someone like Starlink to get proper internet into the rural areas. Instead they packaged their antiquated experience into a "box" and tried to call it a day. Honestly, the thought of Sky seriously trying to compete in modern hardware land is hilarious.
I'd really like to know how much the BeIn subscription would be. I used Sky primarily to watch Roma and the Nix away games. I could get the latter from YT with a VPN (even paying for one it's only $100 or so per year) and save a ton of money.
So what does the sky box offer that a smart TV in the last 4 years can't do? One can plug in a SSD to record, You can plug in or wirelessly cruise the internet. To me it offers no new features so I will stick with mySkybox.
Lots and lots of complaint on Facelessbook about it.
So what does the sky box offer that a smart TV in the last 4 years can't do? One can plug in a SSD to record, You can plug in or wirelessly cruise the internet. To me it offers no new features so I will stick with mySkybox.
Lots and lots of complaint on Facelessbook about it.
you're correct with the app access - it's basically a smart TV. the 1TB of storage is handy if you like storing sports.
I'd really like to know how much the BeIn subscription would be. I used Sky primarily to watch Roma and the Nix away games. I could get the latter from YT with a VPN (even paying for one it's only $100 or so per year) and save a ton of money.
sure price wise that might work for you but it's also piracy.
Posting this here, in case people didn't see it in the WWC thread.
If anyone is wanting to watch the WWC on Sky Sport Now, they are offering a package for $34.99 for the tournament. No idea if the current 10% off promotion works on that package https://www.welcome.skysportnow.co.nz/mexicano
if bein is going, that's a whole lot of football that sky will no longer be showing
@chopah, do you know if any other leagues are going to be added or if any of the bein leagues are going to be picked up from another source?
I tried asking that question but so far have had no response - from what I understand beIN themselves will be offering the app direct to customers still - it just means if you want all the football then it's another $$ ontop of your sky account - I'm guessing anyone who didn't want the football sky have the rights to had already left sky and subscribed to beIN directly? champions league will be a big drawcard - if Sky can pick that up it might be enough football with the EPL and maybe the EFL as well as local football including A-League for a lot of their customers
if bein is going, that's a whole lot of football that sky will no longer be showing
@chopah, do you know if any other leagues are going to be added or if any of the bein leagues are going to be picked up from another source?
yeh losing BeIn is significant - do we know of any particular reason? It seemed to be a pretty good fit all round - cost thing perhaps?
dunno just got told the agreement was not being renewed - perhaps beIN feel they can get more money going direct to customer rather than through sky - perhaps sky didn't feel the viewership stacked up against whatever they were paying beIN for the channel. I think the writing was on the wall when sky got the Premier League rights back.