Nigel from Europcar.
This wonderful man drove, on NYE, in his own time, a replacement hire car from Dorkland out to the Mangawhai Heads batch where we were staying. This noble Scot was duly presented with a box of 12 Steinlager Pure for his trouble, which he accepted gratefuly.
Thank you Nigel, your effort saved the Pie family's holiday, and I hope you had a great Hogmanay.