Football United - July 2014 West Ham and Newcastle visit

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Smithy
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Stage Punch
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11K
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about 17 years
Junior82 wrote:
Smithy wrote:

Another good question raised by a Fever Exec member - will Capital Football postpone games on the double-header day?

So Ticketek fail and CF rescheduling required.

I can see this working out well.


Ticketek summary of fail:

1. Wrong phone number on website.
2. Website won't accept login credentials.
3. Can't/won't allocate seats for EPL games.
4. No Yellow Fever zone option for EPL games.

That's so far.

I messaged a couple of Phoenix people. One of them said: "Ring Shane at the Stadium, Ticketek are their provider." Good proactive attitude that one. I think there is a perception that we are a nuisance on these issues, which is very frustrating.

Spoke to Kyla at Phoenix HQ. She said Ticketek are wrong and she'll email them to clarify. Not sure where that leaves me, I've already bought my (unallocated) tickets. 
April 30, 2014 13:04
Smithy
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Stage Punch
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11K
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about 17 years
Feverish wrote:
Smithy wrote:

Another good question raised by a Fever Exec member - will Capital Football postpone games on the double-header day?

They couldn't postpone a whole day

 

April 30, 2014 13:06
Smoodiver
a.k.a AJ13
520
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1.5K
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almost 15 years
Smithy wrote:
Feverish wrote:
Smithy wrote:

Another good question raised by a Fever Exec member - will Capital Football postpone games on the double-header day?

They couldn't postpone a whole day

 


Hey, they can do what they want.

Was going to say, you may be lucky enough to play in a league with a bye that weekend
April 30, 2014 13:11
Oska
Marquee
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8.2K
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about 17 years

Any member presales for the Dunedin game? 

April 30, 2014 13:29
thunderstix
Trialist
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32
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about 11 years

Ticketek correct phone number is 04 384 2457.

All members will have received an email at midday today with new login credentials in it. Please use these to log in.

If your membership is in YF area, your Football United tickets will be in YF area. These are at both Auckland and Wellington in Silver section. You'll be allocated your membership seat if you purchase the same number of tickets as your membership, but if you choose tickets outside your membership category or purchase more than your actual number of seats in membership, these tickets will be issued as best available in your chosen category.
April 30, 2014 13:32
and 1 other
Feverish
Legend
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16K
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over 17 years

er I'm confused by this. The link has options to purchase a membership - but I can't see how I purchase my season ticket?

April 30, 2014 13:38
tl
Trialist
0
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5
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over 10 years
thunderstix wrote:

Ticketek correct phone number is 04 384 2457.

All members will have received an email at midday today with new login credentials in it. Please use these to log in.

If your membership is in YF area, your Football United tickets will be in YF area. These are at both Auckland and Wellington in Silver section. You'll be allocated your membership seat if you purchase the same number of tickets as your membership, but if you choose tickets outside your membership category or purchase more than your actual number of seats in membership, these tickets will be issued as best available in your chosen category.

Perhaps you should add that information to the membership website
April 30, 2014 13:38
hlmphil
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Starting XI
430
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2.6K
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almost 17 years
thunderstix wrote:

Ticketek correct phone number is 04 384 2457.

All members will have received an email at midday today with new login credentials in it. Please use these to log in.

If your membership is in YF area, your Football United tickets will be in YF area. These are at both Auckland and Wellington in Silver section. You'll be allocated your membership seat if you purchase the same number of tickets as your membership, but if you choose tickets outside your membership category or purchase more than your actual number of seats in membership, these tickets will be issued as best available in your chosen category.
I this'd it just for the fact that she chose thunderstix as her username.
April 30, 2014 13:40
Tegal
Head Sleuth
3K
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19K
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over 17 years

Having the feverzone more clearly defined than 'silver' would also help. Getting tickets in the same area isn't the same thing as having a feverzone. 

Also should be able to have option of a feverzone ticket if we want to purchase more than allocation. 

April 30, 2014 13:41
thunderstix
Trialist
45
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32
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about 11 years

If renewing your season ticket or club membership, you will have received an email from Ticketek today at midday. If you haven't received that email, please phone them on 04 384 2457.

If you don't have a current membership, you can purchase them from 12 May.

April 30, 2014 13:43
Napier Phoenix
Life and death
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5.5K
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over 17 years

I just purchased a membership [$75] and then 4 family [silver] tickets for the Wellington match for $47 each [$188 total] for a total outlay of $263. I am absolutely hopeless at online ordering and stuff - does this soynd right to those more savvy than myself?

April 30, 2014 13:49
Blew.2
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Marquee
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7.6K
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about 13 years

The five options when you log on at ticketek using your renewal password. 
April 30, 2014 13:50
Junior82
Legend
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22K
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almost 16 years
Feverish wrote:

er I'm confused by this. The link has options to purchase a membership - but I can't see how I purchase my season ticket?


I just had a look at the online options.


I think I will be like 2B and wait until tomorrow.  I don't think the website has the right options to renew season ticket (Family) and purchase FU tickets at the cheap rate.  Or if so it's not very intuitive.



April 30, 2014 13:53 · Edited April 30, 2014 13:53
Junior82
Legend
1.8K
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22K
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almost 16 years
Napier Phoenix wrote:

I just purchased a membership [$75] and then 4 family [silver] tickets for the Wellington match for $47 each [$188 total] for a total outlay of $263. I am absolutely hopeless at online ordering and stuff - does this soynd right to those more savvy than myself?


See my post above - doesn't look right to me.  Maybe call them?
April 30, 2014 13:54
thunderstix
Trialist
45
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32
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about 11 years
Napier Phoenix wrote:

I just purchased a membership [$75] and then 4 family [silver] tickets for the Wellington match for $47 each [$188 total] for a total outlay of $263. I am absolutely hopeless at online ordering and stuff - does this soynd right to those more savvy than myself?

Yes, that's right.
April 30, 2014 13:58
Villanix
Trialist
44
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71
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almost 13 years

In the email it said if your a foundation memebr once you had renewed your membership your would be able to opt in for a complimentary ticket for football united...where is this I can't see any option to opt in? 

April 30, 2014 14:01
JonoNewton
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Starting XI
480
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3.5K
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over 14 years
Blew.2 wrote:

The five options when you log on at ticketek using your renewal password. 

Interesting, I get 6 options:
Change Foundation to Premium Membership
and add in Season Ticket Membership

Assuming that the foundation one is auto Premium, so Season Ticket + Club Membership in one.
April 30, 2014 14:03
Tegal
Head Sleuth
3K
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19K
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over 17 years

Looking forward to sitting down in my usual seats in the silver section. Shambles. 

April 30, 2014 14:05
paullt
First Team Squad
200
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1.9K
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almost 17 years
Villanix wrote:

In the email it said if your a foundation memebr once you had renewed your membership your would be able to opt in for a complimentary ticket for football united...where is this I can't see any option to opt in? 

me neither

April 30, 2014 14:06
Wibblebutt
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Overseas
630
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2.7K
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about 17 years

From the site:


"Your exclusive purchase period for Football United tour tickets is linked into your renewal of your 2014/15 Wellington Phoenix Membership. Your exclusive renewal period runs until Monday 28 April, 2014"


How does this work? It's already the 30th April!


Oh just read the email and it says 12th May 2014. They must have stuffed up the website <shock!>

April 30, 2014 14:06
Steve-O
Heaven knows I'm miserable now
280
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5.2K
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about 16 years

Seen the prices for Gold and Silver tickets for Football United?! $99 and also $49 for kids! Tad expensive.

Also says bronze tickets are $35, but Silver are $75? What category do we get as YF zone renewals?

Complicated business.

April 30, 2014 14:06
Fitzy
Starting XI
1.1K
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2.3K
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over 12 years
JonoNewton wrote:
Blew.2 wrote:

The five options when you log on at ticketek using your renewal password. 


Interesting, I get 6 options:

Change Foundation to Premium Membership

and add in Season Ticket Membership


Assuming that the foundation one is auto Premium, so Season Ticket + Club Membership in one.

I only got four options - club membership, flexi 6 pass, and football united x2.

 

April 30, 2014 14:13
Fenix
Starting XI
1.8K
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3K
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about 17 years


Well Ive taken a chance renewing my membership for $169 without knowing how many games will be in Wellington. Seems pretty cheap anyway.

 

But the website was charging me $75 Silver Adult for the West Ham/Newcastle games, but wasnt offering me any further discount, so is the $75 including the discount? I didnt buy any because of this

April 30, 2014 14:15
thunderstix
Trialist
45
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32
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about 11 years

All Foundation members receive an upgrade to the new Premium Club Membership which is a Season Ticket + Club Membership in one.

April 30, 2014 14:15
thunderstix
Trialist
45
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32
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about 11 years

Season ticket price is fixed from 2013/14 for renewals. Last year you got 10 games in Wellington (+ Akld, Chch & Napier). 2014/15 sees 11 games in Wellington (+ Akld, Chch and one other TBC).

YF Zone for Football United Tour is Silver = $75. Bronze seats at $35 are behind the goal. Regular price in Silver is $95.

April 30, 2014 14:18
Fenix
Starting XI
1.8K
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3K
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about 17 years
thunderstix wrote:

If renewing your season ticket or club membership, you will have received an email from Ticketek today at midday. If you haven't received that email, please phone them on 04 384 2457.

If you don't have a current membership, you can purchase them from 12 May.

I phoned that number and they told me to ring 04 384 3842 ! 

April 30, 2014 14:18
Wibblebutt
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Overseas
630
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2.7K
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about 17 years

Where are the Bronze seats? 

Edit: Thanks thunderstix just read your post.

April 30, 2014 14:19 · Edited April 30, 2014 14:20
thunderstix
Trialist
45
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32
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about 11 years
Fitzy wrote:
JonoNewton wrote:
Blew.2 wrote:

The five options when you log on at ticketek using your renewal password. 


Interesting, I get 6 options:

Change Foundation to Premium Membership

and add in Season Ticket Membership


Assuming that the foundation one is auto Premium, so Season Ticket + Club Membership in one.

I only got four options - club membership, flexi 6 pass, and football united x2.

 



The options you get are based on your Membership as it's a Renewal period.
April 30, 2014 14:19
ajc28
Starting XI
2.3K
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4.4K
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almost 12 years

I asked the Phoenix on Facbook about kick off times allowing for people playing their own games on the Saturday and they have just responded that Capital Football have agreed to postpone all games that day.

April 30, 2014 14:22 · Edited April 30, 2014 14:22
Walsall Boy
Phoenix Academy
690
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460
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almost 12 years


If the players are going to be up for this, will certainly be the best pre season ever.  Suspect Ernie will want a couple of decent games during July before the big visitors arrive

April 30, 2014 14:22
arnies
First Team Squad
19
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1K
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about 15 years

So what is the best process to buy tickets?



April 30, 2014 14:24
arnies
First Team Squad
19
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1K
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about 15 years

So what is the best process to buy tickets?



April 30, 2014 14:24
Walsall Boy
Phoenix Academy
690
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460
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almost 12 years
ajc28 wrote:

I asked the Phoenix on Facbook about kick off times allowing for people playing their own games on the Saturday and they have just responded that Capital Football have agreed to postpone all games that day.

Suspect it will be either Sunday for everyone, or all of the games for that day  moved to a mid week  night game on the artificials evenly spread through the season

April 30, 2014 14:25
Feverish
Legend
2.2K
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16K
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over 17 years

Ah I get more options when I log in

April 30, 2014 14:26
Junior82
Legend
1.8K
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22K
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almost 16 years
thunderstix wrote:

Season ticket price is fixed from 2013/14 for renewals. Last year you got 10 games in Wellington (+ Akld, Chch & Napier). 2014/15 sees 11 games in Wellington (+ Akld, Chch and one other TBC).

YF Zone for Football United Tour is Silver = $75. Bronze seats at $35 are behind the goal. Regular price in Silver is $95.


Great to have you on the forum.

Thunderstix channeling the spirit of Tony P!


April 30, 2014 14:26
Fink
WeeNix
200
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690
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about 17 years
thunderstix wrote:

All Foundation members receive an upgrade to the new Premium Club Membership which is a Season Ticket + Club Membership in one.


When I try to renew my foundation membership in the YF zone, the website says it costs $199. But the cost should be $169, right?
April 30, 2014 14:29
Feverish
Legend
2.2K
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16K
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over 17 years

What does the opt in bit mean ie when is it an option? after payment or before?

Foundation members will receive one ticket complimentary per Foundation membership (you need to opt in to receive this after renewing your membership). 

April 30, 2014 14:34
ajc28
Starting XI
2.3K
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4.4K
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almost 12 years

Walsall Boy wrote:
ajc28 wrote:

I asked the Phoenix on Facbook about kick off times allowing for people playing their own games on the Saturday and they have just responded that Capital Football have agreed to postpone all games that day.

Suspect it will be either Sunday for everyone, or all of the games for that day  moved to a mid week  night game on the artificials evenly spread through the season

The ladies play on Sundays so there wouldn't be enough pitches available. I imagine they'll just stagger some more midweek night games throughout the season.

April 30, 2014 14:36 · Edited April 30, 2014 14:39
2ndBest
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Appiah without the pace
6.8K
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19K
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about 17 years

Ring the number. way easy.

April 30, 2014 14:37
2ndBest
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Appiah without the pace
6.8K
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19K
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about 17 years

From capital football

Phoenix host Premier League clubs: update

As you will be aware, the Wellington Phoenix have secured English Premier League clubs West Ham and Newcastle United, as well as Sydney FC, to play a number of matches in New Zealand at the end of July.

Capital Football is working closely with the Phoenix to maximise the opportunities for everyone to enjoy what will be a fantastic day for football when the double-header hits Wellington on Saturday, July 26th.

Kick off times for the games between Sydney FC versus West Ham and Newcastle United versus Wellington Phoenix are yet to be confirmed and one of the possible options we are looking at is postponing the football matches on the day to allow as many people as possible to get along.

We will keep you updated as these plans become clearer.


April 30, 2014 14:37
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Football United - July 2014 West Ham and Newcastle visit

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