Do we have any reps from Red Badge on the forums still?
On Friday, I knew I was going to be 10 minutes late and took my motor bike with me so I could get to the stadium quickly after fulfilling my commitments. I gave my teenage daughter a lift to and she went to the stadium with my spare bike helmet. I'd warned her that I didn't know whether we'd have to check the helmets in somewhere or not, so was prepared for the possibility.
I got to the game, about 7:40 and went through the gates with my helmet in hand wondering if I would be asked to check it in somewhere. I was waved through at bag search, ticket scan and entry into my aisle without being asked. No problem, I stashed it under my seat for the duration of the game.
I was puzzled to find that my daughter, who had arrived at the stadium around 7:20 not there. She eventually arrived at our seats at about 7:50.
Turns out that when she when to enter the stadium, one of the Red Badge guys had stopped her to get her to check the helmet in. Fair enough - though inconsistent - but the guy didn't just tell her to check in the helmet. He went off on one, effing and blinding at her about it before she'd had a chance to even say anything.
Perhaps he was in a bad mood, but it's not acceptable for the Red Badge guys to behave aggressively like that - intimidating lone school girls isn't exactly good crowd management is it? Unfortunately, she didn't notice a name tag or anything.
And to make matters worse, he directed her to the wrong queue for checking things in, so she'd had to queue up twice and missed the opening goal.
We've always found the Red Badge guys to be okay, but it does seem like there is one t**ser in there on an ego trip who enjoys making himself feel big by picking on easy targets.
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Red Badge do have an account on here and do check every so often.
When I worked for them I was warned about what I wrote about them, as they would see it.
If what your daughter says is true and not exaggerated (No offense), you can always write to them and make a formal complaint.
As for directing her to the wrong place. The training isn't the most consistent. They are mostly trained on the spot. "Stand here, do this" is basically what it is. Different managers tell their staff different things.
Check in has also changed from time to time. I have had to check something in at aisle 18 once before and then when I got my Sepp Blatter sign taken off me it was taken to check in which was near the turn stiles.Stefan2010-02-15 17:10:40
When I worked for them I was warned about what I wrote about them, as they would see it.
If what your daughter says is true and not exaggerated (No offense), you can always write to them and make a formal complaint.
As for directing her to the wrong place. The training isn't the most consistent. They are mostly trained on the spot. "Stand here, do this" is basically what it is. Different managers tell their staff different things.
Check in has also changed from time to time. I have had to check something in at aisle 18 once before and then when I got my Sepp Blatter sign taken off me it was taken to check in which was near the turn stiles.Stefan2010-02-15 17:10:40
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from memory buzz122 (or somethinglike that) is the user name of someone who has spoken on Redbadge issues with credibility in the past
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on the whole red badge do a great job...(we all know giive us a wave marley)
but with any organisation there are going to be good cop / bad cop and in the end it's down to training/instructions and how these are interpreted.
helmets should be checked in..but staff should know where the check in point is...and def shouldn't be abusive about it....
keefy_NZ2010-02-15 19:58:19
but with any organisation there are going to be good cop / bad cop and in the end it's down to training/instructions and how these are interpreted.
helmets should be checked in..but staff should know where the check in point is...and def shouldn't be abusive about it....
keefy_NZ2010-02-15 19:58:19
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I've found Red Badge, on the whole, OK to deal with. The only place we have issues is when we have to bring vitamin water into the stadium for my heavily (and now overdue) pregnany fiancee.
Every single time, after showing firstly the massive baby bump, explaining the situation (medical reasons as to why my fiancee needs to have supplimented water during this pregancy), then having her trawl through her (massive) handbag to find the piece of paper from the midwife.
Once, the security guard refused to accept the letter from the midwife as it was not signed by a doctor.
These experiences are not pleasant to deal with. Especially with a queue of people behind you they are embarrasing. The guards at the gate are nice and pleasant, however when they do flag the water, the supervisor guy is always grumpy, short and unwilling to listen to reason. What Red Badge are inadvertantly doing is pretty much taking a 750ml bottle of water with some added glucose off a woman who is 9 months pregnant. I understand all the reasons why they can't allow water that could be alcohol blah blah blah, but seriously, and in the mostly loving way possible, my financee is as big as a whale right now. We are not drinking alcohol in the stadium.
This experience is very quickly forgotten after we take our seats and we never deal with Red Badge until we enter the stadium the next time.
I have made a thread about this in the past and it was quickly closed, as some of the mods don't like a thread trashing the security guards on here for fear of...something...possible flaming and retaliation? I don't know. I would wager that this thread will meet a similar fate.
Every single time, after showing firstly the massive baby bump, explaining the situation (medical reasons as to why my fiancee needs to have supplimented water during this pregancy), then having her trawl through her (massive) handbag to find the piece of paper from the midwife.
Once, the security guard refused to accept the letter from the midwife as it was not signed by a doctor.
These experiences are not pleasant to deal with. Especially with a queue of people behind you they are embarrasing. The guards at the gate are nice and pleasant, however when they do flag the water, the supervisor guy is always grumpy, short and unwilling to listen to reason. What Red Badge are inadvertantly doing is pretty much taking a 750ml bottle of water with some added glucose off a woman who is 9 months pregnant. I understand all the reasons why they can't allow water that could be alcohol blah blah blah, but seriously, and in the mostly loving way possible, my financee is as big as a whale right now. We are not drinking alcohol in the stadium.
This experience is very quickly forgotten after we take our seats and we never deal with Red Badge until we enter the stadium the next time.
I have made a thread about this in the past and it was quickly closed, as some of the mods don't like a thread trashing the security guards on here for fear of...something...possible flaming and retaliation? I don't know. I would wager that this thread will meet a similar fate.
Central Hawkes Bay Nix
and tragic follower of Charlton Athletic
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Guys, everyone who's been to a football match overseas can tell you that what we have here in NZ is bliss! (sure that's not a reason not to improve standards).
back home (Italy) we have a bunch of stewards who watch the game and not the supporters. Often traveling fans are banned from going to a given stadium for safety reasons. We have 2-3K police inside the stadium. You get searched before and after the game.
this being said, I find some of the rules at the stadium absolutely ridiculous. But the other side of the coin, for example, is that if you allow water to be brought into the ground, how many people are going to fill their bottles with Malibu, Vodka etc?
back home (Italy) we have a bunch of stewards who watch the game and not the supporters. Often traveling fans are banned from going to a given stadium for safety reasons. We have 2-3K police inside the stadium. You get searched before and after the game.
this being said, I find some of the rules at the stadium absolutely ridiculous. But the other side of the coin, for example, is that if you allow water to be brought into the ground, how many people are going to fill their bottles with Malibu, Vodka etc?
VUW AFC - Victoria University Football for life
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how many people are going to fill their bottles with Malibu, Vodka etc?
Yeah, if you want to do that its easy enough anyway to sneak it in as I did this season
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on the whole red badge do a great job...(we all know giive us a wave marley)
but with any organisation there are going to be good cop / bad cop and in the end it's down to training/instructions and how these are interpreted.
helmets should be checked in..but staff should know where the check in point is...and def shouldn't be abusive about it....
but with any organisation there are going to be good cop / bad cop and in the end it's down to training/instructions and how these are interpreted.
helmets should be checked in..but staff should know where the check in point is...and def shouldn't be abusive about it....
Yeah, we thought they might get asked to check in. She wasn't upset at him throwing profanities her way, being a season ticket holder in the zone. It was the language combined with being on the receiving end of deliberately aggressive and intimidating behaviour.
I've found the RB guys okay, but they obviously have one guy in their ranks who sees a school girl entering the game on her own and thinks "easy target here" - ironically on a kids free day too.
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lone school girl
Pics?
sick. are you that dude i have seen outside sacred heart with the anorak?
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Red Badge down here are a generally a bunch of knobs, although they seemed OK during the Phoenix game tbf. I worked for them at AMI Stadium and QEII a few years back and the full time employee guys are more interested in picking a fight than anything else. Like Stefan said, the 'formal' training is, "Stand here, do this" with 'this' often being out of someone's comfort zone anyway (e.g. a small pommy git was told to guard the bar in the Tui Stand once, any trouble and he would have been a goner).
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Red Badge down here are a generally a bunch of knobs, although they seemed OK during the Phoenix game tbf. I worked for them at AMI Stadium and QEII a few years back and the full time employee guys are more interested in picking a fight than anything else. Like Stefan said, the 'formal' training is, "Stand here, do this" with 'this' often being out of someone's comfort zone anyway (e.g. a small pommy git was told to guard the bar in the Tui Stand once, any trouble and he would have been a goner).
This is the general story with most security companies.
I worked for a well known firm for a while and the general story was "Stand here, do this." Sometimes, we got a "Walk around, do this." and, every now and then we'd get "Just stand here. Don't do anything."
Unfortunately, a lot of the security staff who work for Red Badge are there as a second job or a 'pass time' heading into retirement (I know a few people ~60+ who worked the 7's and AC/DC.
While a lot of people are, indeed, there to see the game and get paid for it.
Sad but true.
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