Wellington Phoenix Men

Checking ID

77 replies · 1,454 views
over 15 years ago · edited over 13 years ago
totally, in the 10 minutes at the ticket booth I heard some ridiculous excuses about not bringing id, had one guy try and sell me a ticket cos he had xtra.....I just laughed at him.
 
why would you buy a ticket from a stranger and not ticketek, whenm the ground is not full????
theprof2010-11-29 14:19:16

Queenslander 3x a year.

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over 15 years ago · edited over 13 years ago
theprof wrote:
why would you buy a ticket from a stranger and not ticketek, whenm the ground is not full????
 
If they were the same price, I agree with you. If the stranger was offering a ticket for half price or less I can understand why some people would consider that...

Incredible stamina. No shame. Yellow Fever.


Phoenix fans. We have to win them over one fan at a time.

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over 15 years ago · edited over 13 years ago

technically in the selling it at half price isn't bad at all, it's niot the club taking the loss it's the initial purchaser.

Queenslander 3x a year.

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over 15 years ago · edited over 13 years ago
theprof wrote:

technically in the selling it at half price isn't bad at all, it's niot the club taking the loss it's the initial purchaser.

 
Sorta. They are losing out on the ticket you would have bought off them if you hadn't bought it off the stranger, aren't they?

Incredible stamina. No shame. Yellow Fever.


Phoenix fans. We have to win them over one fan at a time.

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over 15 years ago · edited over 13 years ago
A friend of mine who doesn't attend many events like this was given some tickets and had one too many as another of his friends pulled out, not knowing that it was frowned upon to sell comp tickets ( i explaind to him later why it is this is bad ), he tried to flick it off to some guy for $20 and was stopped by who was apparently the "ground manager"

the guy went off his absolute rocker at him, calling him a "f**king disgrace" "scum of the earth" along with more profanitys and then proceeded to "evict" and "trespass" his from the stadium and wouldn't even give my friend the chance to explain himself or even apologise for what he had done because he didn't realise it was frowned upon. A touch heavy handed if you ask me. A Red Badge guard escorted him away but he managed to walk back in to join his friends without getting noticed.

Pretty disgraceful the way the guy treated him really. Sure what he was doing was wrong but he knew no better.
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over 15 years ago · edited over 13 years ago
Yeah sadly some of those working for red badge need a big dose of personality and customer service skills.Not sure what it is as some of people are great especially those who have worked at Phoenix games for some time.

Would hate to think how some of them are going to deal with overseas visitors next year.  

GET YOUR SHIRTS OFF FOR THE BOYS

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over 15 years ago · edited over 13 years ago
That's well out of line!

Hope he complains,maybe gets the guy in trouble so he learns...

Allegedly

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over 15 years ago · edited over 13 years ago
53 - 5. looks like the people have spoken.

Apparently I'm apathetic, but I couldn't care less.

"Being a Partick Thistle fan sets you apart. It means youre a free thinker. It also means your team has no money." Tim Luckhurst, The Independent, 4th December 2003

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over 15 years ago · edited over 13 years ago
BTW, all these people out there complaining about not having IDs as kids under 18 etc, aren't your schools smart enough to have college IDs?

I know the college I went to issued them for the purpose of getting train passes etc.

Really, if your school doesn't issue IDs, go have a talk to the Principal, because that's utter sh*te.
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over 15 years ago · edited over 13 years ago
My mate nealy didn't get let in on his student season pass, despite him being the same person that the card was written for. They still wanted ID. Luckily his gf knew another guard working and they let them in.

Bit stilly really when a 20 year old with a season pass almost doesnt get let in because they have no Student ID on them.
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over 15 years ago · edited over 13 years ago
Red badge have been asking for ID from student + child ticket holders for 3 games now. People should know to bring ID. If they don't have it then it's not hard to bring along something else that proves your age / are studying. (exam slips with another form of photo ID for example). Perhaps Red Badge could be more polite about it but this is being done to protect the club by being screwed over which I for one think is a good thing. Red Badge may not be going about it the right way but it's not that hard to provide ID. Sure maybe a warning may have been nice but sh*t happens and everyone should be well aware now that ID is necessary.
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over 15 years ago · edited over 13 years ago
aitkenmike wrote:
Michael wrote:
Its ridiculous. We turned up as a group of four (all students) Three of us had IDs, the other didn't. Wouldn't let us buy the tickets.

Wayyy over the top.


What do you mean 'us'? Surely the three with IDs could buy student tickets?
Nope, had to have one ID for each ticket.

Ended up going to one ticket booth, then off to another to get the last one.

Hit the snag when we went through the gates though. Had to argue the point with them.Michael2010-11-30 19:24:02
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over 15 years ago · edited over 13 years ago
I am not incredibly pissed off at red badge, or the stadium or anything. I can understand they want us to bring IDs. But its just a little over the top - "anal".Michael2010-11-30 19:26:00
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over 15 years ago · edited over 13 years ago
But then it would be easy to screw the system.  Think you need to stop being so precious.
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over 15 years ago · edited over 13 years ago
Its easy to sit on the high ground.

Thing with my incident, is the one bloke who didn't have his ID was not only the youngest, but a good foot or so shorter than the rest of our group, in general younger looking than the rest of us. Probably could've passed him as a 16 year old.Michael2010-11-30 20:08:50
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over 15 years ago · edited over 13 years ago
Michael wrote:
aitkenmike wrote:
Michael wrote:
Its ridiculous. We turned up as a group of four (all students) Three of us had IDs, the other didn't. Wouldn't let us buy the tickets.

Wayyy over the top.


What do you mean 'us'? Surely the three with IDs could buy student tickets?
Nope, had to have one ID for each ticket.

Ended up going to one ticket booth, then off to another to get the last one.

Hit the snag when we went through the gates though. Had to argue the point with them.


I think that's what he meant - the three with ID are able to prove their entitlement to a discount, so can buy the concession ticket.

The one without ID can't prove it, so should pay full price. Sounds fair enough to me. I can't see why it is over the top to ask for ID before giving out the discounted price. My daughter is regularly asked for her student ID when we go to other events around town and she has a child/student ticket. Why should the Nix games be an exception? If you have forgotten your ID, you are reliant on the goodwill and discretion of the security staff. That goodwill and discretion is not a right, it is a gift if they give it. And the problem is that the abuse of student tickets has become high profile so the scope for security turning a blind eye is going to be reduced.


I think the new approach is great. Minimises the cheats ripping off the club - at a time when the money issues are in the news - and it means they've stopped making it a huge pain to leave and enter the YF zone during the game.


SiNZ2010-11-30 20:11:57
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over 15 years ago · edited over 13 years ago
I think the message here is that you shouldn't expect any leeway from red badge re ID.

As much as your case might have been genuine those people probably aren't paid to determine veracity of claims.

When aah woz a scarfy carrying ID was pretty second nature (I mean it gets you things on the cheap doesn't it?).

"Phoenix till they lose"

Posting 97% bollox, 8% lies and 3.658% genuine opinion. 

Genuine opinion: FTFFA

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over 15 years ago · edited over 13 years ago
Michael wrote:
Its easy to sit on the high ground.

Thing with my incident, is the one bloke who didn't have his ID was not only the youngest, but a good foot or so shorter than the rest of our group, in general younger looking than the rest of us. Probably could've passed him as a 16 year old.


Should have brought his ID then.  Why didn't you warn him?
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over 15 years ago · edited over 13 years ago
Michael- this was from the weekly angst thread but seems so appropriate for your chum:

Junior82 wrote:
CboZ wrote:
To be honest if you're at uni you should be smart enough to carry your ID.

The implication of this last statement re you lot paying my pension has me quite worried.� Might need to push retirement out a few more years..

�

"Phoenix till they lose"

Posting 97% bollox, 8% lies and 3.658% genuine opinion. 

Genuine opinion: FTFFA

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over 15 years ago · edited over 13 years ago
Junior82 wrote:
I think the message here is that you shouldn't expect any leeway from red badge re ID.

As much as your case might have been genuine those people probably aren't paid to determine veracity of claims.

When aah woz a scarfy carrying ID was pretty second nature (I mean it gets you things on the cheap doesn't it?).
I agree with this completely.

I was just saying that I believe it was a lot stricter than other businesses, and I think its over the top and unnecessary. I thought the real problem was regarding much older adults using student season passes and what not.

Also - when you're a student, pulling out an extra $10 isn't always that easy. For us, not getting student tickets meant going home.Michael2010-11-30 20:30:10
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over 15 years ago · edited over 13 years ago
SiNZ wrote:


Michael wrote:
aitkenmike wrote:
Michael wrote:
Its ridiculous. We turned up as a group of four (all students) Three of us had IDs, the other didn't. Wouldn't let us buy the tickets.

Wayyy over the top.


What do you mean 'us'? Surely the three with IDs could buy student tickets?
Nope, had to have one ID for each ticket.

Ended up going to one ticket booth, then off to another to get the last one.

Hit the snag when we went through the gates though. Had to argue the point with them.
I think that's what he meant - the three with ID are able to prove their entitlement to a discount, so can buy the concession ticket. The one without ID can't prove it, so should pay full price.


This is exactly right.
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over 15 years ago · edited over 13 years ago
Michael wrote:
Junior82 wrote:
I think the message here is that you shouldn't expect any leeway from red badge re ID.

As much as your case might have been genuine those people probably aren't paid to determine veracity of claims.

When aah woz a scarfy carrying ID was pretty second nature (I mean it gets you things on the cheap doesn't it?).
I agree with this completely.

I was just saying that I believe it was a lot stricter than other businesses, and I think its over the top and unnecessary. I thought the real problem was regarding much older adults using student season passes and what not.

Also - when you're a student, pulling out an extra $10 isn't always that easy. For us, not getting student tickets meant going home.


Surely you could have got together an extra $10 between the four of you? I have had this happen at movie theaters a number of times in a group, and we just pooled the money together to cover the extra cost of the knob that forgot their ID. Don't see why this is a big deal?
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over 15 years ago · edited over 13 years ago
aitkenmike wrote:
Michael wrote:
Junior82 wrote:
I think the message here is that you shouldn't expect any leeway from red badge re ID.

As much as your case might have been genuine those people probably aren't paid to determine veracity of claims.

When aah woz a scarfy carrying ID was pretty second nature (I mean it gets you things on the cheap doesn't it?).
I agree with this completely.

I was just saying that I believe it was a lot stricter than other businesses, and I think its over the top and unnecessary. I thought the real problem was regarding much older adults using student season passes and what not.

Also - when you're a student, pulling out an extra $10 isn't always that easy. For us, not getting student tickets meant going home.


Surely you could have got together an extra $10 between the four of you? I have had this happen at movie theaters a number of times in a group, and we just pooled the money together to cover the extra cost of the knob that forgot their ID. Don't see why this is a big deal?
I was already shouting one of them

Anyway, I think you guys have really "over evaluated" my position.
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over 15 years ago · edited over 13 years ago
I suspect it will remain strict until the "bad taste" of those who have been deliberately abusing child tickets has faded. Or at least has stopped being mentioned in the press at a time when Terry's PR department were already under pressure!
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over 15 years ago · edited over 13 years ago
 
 
I sent an email to Ticketek yesterday & got TWO very quick responses;
 
From: Dave & Maria Lucas [mailto:@paradise.net.nz]
Sent: Monday, November 29, 2010 11:31 PM
To: Phoenix Memberships
Subject: Child ID

 

I attend Westpac Stadium for Wellington Phoenix games with my 11 year old daughter & she has been stopped & questioned about her season ticket at the gates for the last two games. Whilst this is commendable, to stop the adults using kids tickets, it is frustrating that an 11 year old is questioned! I am now aware that she is supposed to carry ID to gain entry with her season ticket, the problem is , she goes to Primary School, so she doesnt have Student ID, She doesnt have a passport or any other form of ID apart from a Library Ticket from KCDC. As this is her only ID, would it be acceptable? If not, could you advise me what form of ID she will need for the remaining Home games.

Regards

Dave Lucas
Member #****

Reply 1

Good Morning

 I apologise for the frustration involved with this. The Wellington Phoenix decided to crack down as there was some bad publicity regarding people getting in on memberships which were not the correct ones for them. At the same time, a child trying to get in on a student or adults membership should not be an issue. The staff that they use at these events have been briefed on this and will be continuing to ask for student ID however, will be allowing people in even if they don�t have any. At the same time they have also been spoken to about these kinds of issues as if it is a membership which is higher than what is required, they shouldn�t be asking questions.

 I will forward this email on to our contact at Wellington Phoenix so he can ensure that the staff are up to play with this for the next match.

Regards

Kerryn Wakelin | Premium Products CSR

TICKETEK NEW ZEALAND LIMITED

 

P +64 9 336 5217

F +64 9 336 5236

E kerrynw@ticketek.co.nz

A Level 4, ACP Media Building, 100 Beaumont Street, Westhaven, AUCKLAND 1010 (P O Box 5440, Wellesley Street, AUCKLAND 1141)

W www.ticketek.co.nz

Reply #2

Hi Dave

Thank you for your e-mail.
We appreciate your frustration with regards to your 11 year old daughter being questioned with regards to I.D.  and with this in mind Red Badge, the Security Company, have been spoken to with regards to their overzealous questioning of members.  They are now going to be more laid back for the rest of the season but it might pay to take your daughter�s Library Ticket as a form of I.D. just in case.   Please let me know if you have any more problems when you go to the next home game.

 Kind Regards

Brenda

TICKETEK NEW ZEALAND LIMITED

Good to get a response so quickly
 
Kiwi Hatter2010-11-30 21:57:23

We're the WELLINGTON Phoenix

And this is our Home

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over 15 years ago · edited over 13 years ago
So wait, did the top  email say they're going to ask if you've got ID but not  give a sh*t if you don't?
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over 15 years ago · edited over 13 years ago
Mr_Incredible wrote:
So wait, did the top  email say they're going to ask if you've got ID but not  give a sh*t if you don't?
 
That's how I saw it
 
If everybody takes a Library Card it should all be sweet
 
Maybe we could have a competition to see what is the most ridiculous ID to get accepted?
 
 

We're the WELLINGTON Phoenix

And this is our Home

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over 15 years ago · edited over 13 years ago
fever card ftw!
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over 15 years ago · edited over 13 years ago
I'm going to try get in on my year 9 student ID from college. I'm now first year at uni.
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over 15 years ago · edited over 13 years ago
Kiwi Hatter wrote:
Mr_Incredible wrote:
So wait, did the top  email say they're going to ask if you've got ID but not  give a sh*t if you don't?
 
That's how I saw it
 
If everybody takes a Library Card it should all be sweet
 
Maybe we could have a competition to see what is the most ridiculous ID to get accepted?
 
 
Yeah thats stupid,why even ask for ID if you aren't going to enforce it.
 
The bottom email was more sensible. It is absolutely retarded theyre asking 11 year olds for ID,the physical differences between a 16 year old and an 11 year old are massive and so obvious...you mustve just got one of the idiots. But the library card was an ok solution,i think that was more offered just in case you bump into another 'special' staff member.

Allegedly

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over 14 years ago · edited over 13 years ago
This seasons update on checking Child Tickets;
 

Hi Dave

Your 12 year daughter won�t be asked for ID; however we will be checking the IDs of those who appear 17 years and older attempting to access the Stadium on a child�s pass.  Most people of this age have either a driver�s license or school ID card.  This process will be re-briefed prior to the season commencing this weekend, however if you do encounter any issues please phone the Stadium control room direct on 04 470 0420, or speak to the security supervisor in the area.  

 Regards  

Matt McLennan - Operations Coordinator

 WELLINGTON REGIONAL STADIUM TRUST

 

We're the WELLINGTON Phoenix

And this is our Home

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over 14 years ago · edited over 13 years ago
That's a sensible approach. If it's possible I'd still take an ID,some of the security may still be a bit special.

Allegedly

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over 14 years ago · edited over 13 years ago

sounds like common sense has prevailed, hopefully the red badge guys are a little less ridiculous about chekcing ID for kids.

Queenslander 3x a year.

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over 14 years ago · edited over 13 years ago
Kiwi Hatter wrote:
This seasons update on checking Child Tickets;
 

Hi Dave

Your 12 year daughter won�t be asked for ID; however we will be checking the IDs of those who appear 17 years and older attempting to access the Stadium on a child�s pass.  Most people of this age have either a driver�s license or school ID card.  This process will be re-briefed prior to the season commencing this weekend, however if you do encounter any issues please phone the Stadium control room direct on 04 470 0420, or speak to the security supervisor in the area.  

 Regards  

Matt McLennan - Operations Coordinator

 WELLINGTON REGIONAL STADIUM TRUST

 

 
Matt McLennan is a tremendous bloke btw.  Very sensible and approachable.

Incredible stamina. No shame. Yellow Fever.

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over 14 years ago · edited over 13 years ago
If any f*cker decides to get smart and ask security to check my ID to determine who I will be supporting on Sunday better watch out!!!

"Ive just re-visited this and once again realised that C-Diddy is a genius - a drunk, Newcastle bred disgrace - but a genius." - Hard News, 11:39am 4th June 2009

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over 14 years ago · edited over 13 years ago
C-Diddy wrote:
If any f*cker decides to get smart and ask security to check my ID to determine who I will be supporting on Sunday better watch out!!!

Your seats the big one in away section isnt it.

GET YOUR SHIRTS OFF FOR THE BOYS

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over 14 years ago · edited over 13 years ago
Expect them to be checking Student IDs this season as well, as it's clearly noted on the membership website.

And I've told friends coming along to expect ID checks with their Student memberships
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