Do you have your Season Pass yet?

Do you have your Season Pass yet?

Out of the 2202 season ticket holders so far how many have been dupped by Ticketek so far.  Only 1 week till the first home game.  What do we do if we don't have our passes????  Is it a case of printing out our confirmation and showing the gate attendants?? Oceanic62009-08-08 19:02:59

where's the yes, arrived promptly with no problems? GenericFan2009-08-08 18:10:07

i got mine - thought it went to the wrong address. Smith's has gone AWOL

yeah sorry had a blonde moment, writting yes in the question box.  oops.  So you're not an idiot.

have to change to something else other agency or phoenix.

I'd like to have a ticketing agency that:

1. Respects the Nix organisation, by providing competent service
2. Respects the Nix team, instead of slagging them off (as I remember one staff member of theirs doing so in our first season)
3. Respects the fans and provide them with the service they paid for
4. Doesn't have a track record of incompetence
5. Hasn't been responsible for members not renewing or joining
6. Knows how to do their job
7. ACTUALLY does their job

That shouldn't be too much to ask for, but it seems it is.



(Oh, and I don't have my pass yet)
robbwatson2009-08-08 18:50:05

My two arrived without any probelms at all....prob about a month ago...

make sure you vote twice for not having tickets and different method of getting seasons

done

This should be two separate polls.

One for "have you got your pass yet?"
and a second for
"Should the Nix use Ticketek?"

its multi-vote Bevan,

"she knows just what she's doing....!!"
RedGed2009-08-08 19:53:57

The club has to accept some of the blame for the Ticketek issues. With their record the 2 previous seasons you would have thought they would have been all over them and at the first hint of trouble given it to them.But all we have are the same hollow excuses and even denials that there have been problems.I still find it staggering that Terry said he wasnt aware of any issues last year  and didnt realise there were problems this season.

If they think this hasnt had an affect on season pass sales then they are sadly mistaken.

who handles ticketing with the other clubs in Aus? is Ticketek in charge of all A-League ticketing?

got ours no worries,  still though,I think we should ditch ticketek 

I got mine the first week they were posted. What is making me nervous is, will it work at the turnstile.

got mine within the first week of posting, got in early to purchase which I think helped.

 

Mine arrived in time and correct $$ charge if a bit of time lag between confirmation and being charged.  Only "minor" gripe is that there was nowhere on-line to specify preferred aisle/row.

I've already done enough whinging on this subject on the other thread. No one wants to read my moans again I'm sure...

Moan away, helps reduce angst level.

I just want my season ticket to arrive to me on time.

Haven't recieved mine yet. For some reason, even though the early renewals were back in May, sh*ttytek are going to charge the last payment the week the first home game is taking place!!!

So I am stuck in the position of sh*ttytek not being able to send me my season pass, even though they've had two months to make the charges to my CC, and I can only pray I get my season pass in time for Sunday.

There are too many problems with the way they run the part-payment option, since they only charge the CC once per month because of their sh*tty system.

So next year when I renew, it will be in full upfront.

Received mine on the first day that they started arriving. I feel for you guys who haven't got theirs yet as that is what happened to me last season! 

its quite funny considering some of the people have had issues every year and im one of the lucky ones who has never had an issue

Same here. Hope the club are looking into running season ticketing themselves next year.

Have got mine this year, although there was a bit of a debacle with them reversing and recharching my cc about 3 times.

Lonegunmen2009-08-10 11:59:27

Junior822009-08-10 12:14:59

I have yet to receive my membership, but did only order a couple of weeks ago so that is to be expected. Just that I can't get any info in how to get a ticket for this weeks game if my membership doesn't arrive in time (very unlikely I would think).

I have rung up a few times and left messages with no reply, also noticed that I am yet to be charged for my purchase (again expected with the experience of others).

Maybe it's time to get the ol' campaigner Kevin Milne from Fair Go involved...http://tvnz.co.nz/fair-go/contact-team-767759

  It's a good point, be better to see if the club can do it for next season and beyond.

I know this is a Ticketek whinge thread, but I just wanted to mention why I didn't get season tickets this year, even though I intend to attend every home game bar the Chch and Palmy ones. (Chch is too far; Palmy and I don't get along.)

Seats are assigned. This means that if anyone ever wants to come along with me, they can't sit with us and we end up having to buy extra tickets. Last season this happened a few times.

Alternatively, you could get rid of the anal security guards. I saw them threaten to trespass a group just because they wanted to sit in some seats without anyone in front of them.

We received five of our six tickets as soon as they came out.  Have had numerous conversations with Ticketek trying to find out if the sixth had even been sent out (couldn't confirm either way).  Was told if it hadn't arrived by last week to call and another would be issued.  Have left numerous messages on the answerphone - with no response.  Finally got through this afternoon, to be told a paper ticket would be sent out and we would have it before this weekend, but she was unsure when the plastic season ticket will be issued and posted.  So waiting, waiting, waiting ....

I hope the Phoenix either change to Ticketmaster or can sort the tickets out themselves next seaon.

ditto for me

We recieved a SECOND lot of [4] tickets today.....2 completed sets now...sent out twice ???????...why