Ticketing - Angst and PAX

zonknz

Season tickets last year - (Women + Men) - Yellow Fever, 2 Adults, 1 High School Student - $710.

24/25 - $1050  (not inc the 10% early discount) - WOmen + Men, 2 Adults, 1 High School, YF.......

Essentially, Season tickets no longer include access to the A-League Womens ($99 per adult - $69 per high school student)

My ticket price has gone up by 24%, compared to last season. A hefty increase, yet, understandable. 
However, this increased price no longer includes the women’s games. 
A separate season ticket needs to be purchased for this, making the increase on my ticket (compared to last season) effectively rise to 57%.
Unfortunately, I won’t be buying a women’s season ticket.

havent got the email advising they are available, got yesterdays one to say keep an eye out.

No longer any "out of town" club memberships with tickets included? That's me out, probably

Doloras

No longer any "out of town" club memberships with tickets included? That's me out, probably

I seem to recall they weren't available Day 1 last season either? 

I did the expression of interest and haven't recieved either email

theprof

havent got the email advising they are available, got yesterdays one to say keep an eye out.

My season pass last year in the zone was $295. Which covered 20 games. 11 men and 9 women (3 x wellington, 6 x Porirua).

That equates to $14.75 per game.

This season it is $299 for the men and $90 for men. But there is a 10% discount. So that is $341 total. 

So to make it roughly the same per game, we would need 23 home games.

That seems likely because:
1) Can't see 2 games going outside of Wellington. So should have 12/13 men's games
2) Shouldn't lose a women's home game to Sydney again.
3) Will have another women's home game against Macarthur (I think that is still the plan).

Wolverhampton Phoenix

I did the expression of interest and haven't recieved either email

theprof

havent got the email advising they are available, got yesterdays one to say keep an eye out.

check your spam folder, that's where mine was hiding.

Wolverhampton Phoenix

I did the expression of interest and haven't recieved either email

theprof

havent got the email advising they are available, got yesterdays one to say keep an eye out.

What is the difference between Adult Ticket ($290) and Adult Ticket + Club membership ($345, so an extra $55)? Is it explained somewhere?

OK. have found it. All here:

 https://wellingtonphoenix.flicket.co.nz/memberships/7d971927-4fea-46ad-8d56-b5c407a9c4c6

Should really be part of a season ticket purchase IMHO

Season passes bought.  Fudge me they are expensive (I do buy 5 to be fair).

And woman's season passes bought.  Mildly annoying I couldn't get a woman's pass with the card without doing a second transaction but it is what it is.

Either I'm dumb or something isnt working here, trying to renew my two season passes, log on, select the two I want to renew but then there is nothing in the drop down boxes to select??? 
any ideas?

So our angst is that the 10% discount wasn’t applied plus we have a gap of a seat in our group of six. Have left four messages with no one getting back to us. 

Best you check the amount charged is correct before you hit pay

Robin

So our angst is that the 10% discount wasn’t applied plus we have a gap of a seat in our group of six. Have left four messages with no one getting back to us. 

Best you check the amount charged is correct before you hit pay

didnt even think about this, assumed the price quoted included the 10% discount for renewing members

theprof

Robin

So our angst is that the 10% discount wasn’t applied plus we have a gap of a seat in our group of six. Have left four messages with no one getting back to us. 

Best you check the amount charged is correct before you hit pay

didnt even think about this, assumed the price quoted included the 10% discount for renewing members

 
So did we but took a look at invoice and it didn’t add up plus discount wasn’t noted. If it was automatic then cost has gone up significantly since last year

Robin

theprof

Robin

So our angst is that the 10% discount wasn’t applied plus we have a gap of a seat in our group of six. Have left four messages with no one getting back to us. 

Best you check the amount charged is correct before you hit pay

didnt even think about this, assumed the price quoted included the 10% discount for renewing members

 
So did we but took a look at invoice and it didn’t add up plus discount wasn’t noted. If it was automatic then cost has gone up significantly since last year

Cost this hear was expected to be higher wasnt it? Increased in games?

What happened to Brenda at Ticketek? Didn't she used to sort out all these issues?  

Procrastinixing

What happened to Brenda at Ticketek? Didn't she used to sort out all these issues?  

She may still be at tiketek but the ticketing is through Flicket now.

Looking at last year we paid $266 and this got us tickets to both men’s and women’s. Plus I assume there was an early bird discount last year as well. 

This year is $290 for men and $99 for women. Plus it appears$57 for transaction fee and $7 for delivery cost. There is nothing on the receipt about the 10% discount but if it is included then the season pass for men would be over $300. 
 
All in all not a cheap season

Hope that all makes sense 😎

You had to put on a code for the 10% yeah?

Bananas

You had to put on a code for the 10% yeah?

No code on any of the emails that i can see.

There's a promo code hidden in the email - "WeRiseAgain". Enter it when you're up to the payment stage. But I've found it only gives 10% off the renewal membership. I added on the women's membership but the discount doesn't get applied to that one which is disappointing!

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very well hidden, whoops.

theprof

very well hidden, whoops.

Yeah they didn't make it super obvious at all - not good

Doloras

No longer any "out of town" club memberships with tickets included? That's me out, probably

Oh, just actually read the email.

"NZ Club and Aus Club memberships are no longer offered in light of the new Club Membership."

The Club Membership does give you 15% off buying tickets tho.

Wibblebutt

theprof

very well hidden, whoops.

Yeah they didn't make it super obvious at all - not good

I went through the entire process of renewing and adding two new members.  I couldn't find any way to do that as a single transaction.  And at no stage was there any option I could find to apply the promo code for the 10% discount.

They have also added an automatic renewal.

mjp2

Wibblebutt

theprof

very well hidden, whoops.

Yeah they didn't make it super obvious at all - not good

I went through the entire process of renewing and adding two new members.  I couldn't find any way to do that as a single transaction.  And at no stage was there any option I could find to apply the promo code for the 10% discount.

They have also added an automatic renewal.

I also didn't notice the way to add the promo code at first, but there is a 'add promo code' that you can click on the same page where it asks for your payment options - but again, it's not super obvious.

Wibblebutt

mjp2

Wibblebutt

theprof

very well hidden, whoops.

Yeah they didn't make it super obvious at all - not good

I went through the entire process of renewing and adding two new members.  I couldn't find any way to do that as a single transaction.  And at no stage was there any option I could find to apply the promo code for the 10% discount.

They have also added an automatic renewal.

I also didn't notice the way to add the promo code at first, but there is a 'add promo code' that you can click on the same page where it asks for your payment options - but again, it's not super obvious.

OK, thanks for that.  I've emailed the club so hopefully can sort it out.

Signed up without any problems (and saw the code). I did note the auto renew which could cause some fun and games next year, especially if people are buying for a group and there are changed numbers. 
Some good points made about the number of games next season- no “home” games in Auckland and an expanded league should see more games at the ROF.

DANALDO

Signed up without any problems (and saw the code). I did note the auto renew which could cause some fun and games next year, especially if people are buying for a group and there are changed numbers. 
Some good points made about the number of games next season- no “home” games in Auckland and an expanded league should see more games at the ROF.

"NO Homes games in Auckland" is good, BUT it doesn't say they might not be going elsewhere. Napier and New Plymouth or Wanganui would be great road trips on the Fever Bus.

Dome on the Fever Podcast said that the Nix are investigating taking an annual game to Christchurch, it's likely the only non Auckland city that stacks up financially. 

They also have a good relationship with Mainland Football, and obviously the new impressive Stadium opening there in early 2026 will be a destination attraction in itself for many sports fans (especially around the South Island).

Next season, we celebrate 17 years of Ticketek stress and ticketing foul-ups.

To help celebrate this achievement, we will endure to make it 18 seasons of ticketing foul-ups and stress.