Matthew Sheridan went down in the Wanderers area after an attempted tackle by Jacob Farrell.
Referee Adam Kersey initially waved the Phoenix’s penalty claims away but the VAR then intervened and advised him to take another look.
After watching countless replays, Kersey deemed that Sheridan was not fouled.
“The fourth [official] said there was no contact, so then they’re reviewing the process so there is contact, but then they said there wasn’t a foul or intention,” Italiano told media after the men’s A-League match.
“I’m not really sure what was seen or said, and that’s the frustrating part.
“If there’s no contact, then obviously VAR doesn’t review, but they must have seen contact. And then for me, if there’s contact, then it’s a foul.
“Matthew doesn’t play the referee or look for fouls. He’s the most honest player that you can coach, so the fact that he went down, I know there must have been some sort of contact.”
Despite the controversial call by Kersey, the Phoenix came down from a two-goal deficit to share the points at CommBank Stadium in Sydney, thanks to a maiden A-League goal from All Whites defender Bill Tuiloma and an eighth of the season from Golden Boot co-leader Ifeanyi Eze.
Italiano was happy with the team’s “bounce back” in the second half.
“I’m not sure how many teams are coming back from 2-nil down away from home and they’re (Wanderers) are playing for their season.
“We made some changes at halftime…and I thought the players that came on gave us the difference.
“I feel like we probably could have won that in the end.”