Phoenix Christchurch Game dates moved.

Have just rung Air New Zealand and explained the issue re date changes. Although they were sympathetic to the issue they arn't willing to waive the "change your tickets" fee of $150. Will still go To Chch but this now means we miss two games. Hard on loyal season ticket holders aye!!

I'm not confident that this will work either.  Maybe the club could contact AirNZ & Pacific Blue etc (unlikely I guess) if there are a good number of us.

A bit torn about rebooking. If I rebook now ($60 extra on the flight) I will then be wanting the new arrangement to stay.

Well, we hadn't booked any flights down to CHCH at this stage, so we're OK on that ground.

But if anything, the main issue here is the contract between Wellington Phoenix and Westpac Stadium.

They need to get the contract changed so they're not forced to do ground changes like this ever again.

You would never see a rugby match told to move grounds because Bon Jovi showed up.

OK.. so I've re-booked my flights... Don't go changing the arrangements again. I would be really, really, really annoyed then!

It's the only home game that doesn't have its crowd listed in the official stats...

4,115

On the subject of rebooking. Don't just ring the number on the website and talking to a call centre or email in... I suggest you call someone more senior....  Ring the switchboard and ask for Rob Fyfe.

Or email, I believe, is rob.fyfe @ airnz.co.nz


He's on Facebook as well - try (friendly ) messaging him from there. I've already done it. (and emailed him which the spam filter will probably collect but who knows....  )


Know anyone at the DomPost? Get them to run with it....


Go on, you know you want to!!

 

Am curious... would the insurance cover this? Anyone?

I know that's what the club said at the time, but the westpac says under 4k:

http://westpacstadium.co.nz/2009


Not sure how each figure is reached...

airpoints fairy on twitter might also be worth a shot - i.e ask for enough points to change free of charge...

My first thoughts where exactly this, bloody Adelaide again!

ticket rebookers please see - http://www.yellowfever.co.nz/forum/forum_posts.asp?TID=13476

totally understand that what happened is beyond the club's control. however, surely Westpac make some money when the Nix play at home right? And since last year the crowds were good, especially for a handful of games, perhaps it's time the Nix change their contract.

I was gutted to have missed it but it coincided with my son's school's concert ...... his dad went to the game and I was one of many parents following the match by text. 

Yes, travel insurance is designed for this sort of stuff. Of course, ALWAYS read the Terms & Conditions of the stuff you pay for.

Like the small print that says "non-refundable flights"

This would be a good time for Phoenix management to test their 'corporate clout' around town and stand their ground on the matter, especially if the FFA/Nix had booked the ground before Bon Jovi's managers did.
 

Except the club have stated that the contract with the stadium says Concerts take precedence.

I was at the game and remember no rain at all.  If there was any it certainly wasn't pissing down.  I went shirtless and don't remember being too cold either - far from warm but not freezing.

First game I went to last season. Was freezing - and spitting, if not raining.

It was one of the coldest match of the season, thats for sure. Paulinho2010-06-29 13:49:11

Yes, which is the real issue here. They need to renegotiate that part of their contract.

I wonder if they signed a short or long-term contract with the stadium. Surely they would be in a stronger position to negotiate games now than when they started.

The relevant sections of the 2010/11 membership terms and conditions (which you agreed to when you bought a season ticket whether you read them or not) are:

16. Subject to your Consumer Rights, (a) the Club is not liable to you for any loss or damage you suffer as a result of the Hyundai A-League or any Match being cancelled, postponed or changed; and (b) the Club disclaims the existence of any common law duty of care to you and any holder of the Ticket.

18. The Club's use of Westpac Stadium is subject to priority access rights of rugby, cricket and certain special events (Priority Venue Rights). The Club's A-League home games have been scheduled to minimise the prospect of Matches being cancelled as a result of the Priority Venue Rights, however you acknowledge that all Matches are subject to cancellation or rescheduling to another date or venue due to third parties exercising the Priority Venue Rights.

This is what it also said last year so nothing new.

I'd be interested to know what the club has to do to get Priority Venue Rights though. Pay some kind of premium or retainer fee?

I'm not sure but I think the likes of NZ Cricket have a contract which spans over a much longer term than the Phoenix which is probably why they get Priority Venue Rights. Not stating as facts, just speculating.

Yes but if the game wasn't in Chch in the first place,this wouldn't be a problem . The problem is the Chch game being moved,not the Bon Jovi one.

This is what it also said last year so nothing new.

I'd be interested to know what the club has to do to get Priority Venue Rights though. Pay some kind of premium or retainer fee?

[/QUOTE] Yes but if the game wasn't in Chch in the first place,this wouldn't be a problem . The problem is the Chch game being moved,not the Bon Jovi one. [/QUOTE] agree with the total lack of contact........no more away games for us....they might change the dates....plus this really only effects there " true hardcore " supporters who TRAVEL to support the team.......Rock concert when the Rugby World Cup is on.......Priority?