Ticket prices - Student Id - weekly angst

155 replies · 1,805 views

over 15 years ago · edited over 13 years ago

Are you sure you didn't end up with one of the tickets for "special people" that get you in to both tonight and Saturday ?

http://www.wellingtonphoenix.com/default.aspx?s=newsdisplay&id=36689

Fixed

"Ive just re-visited this and once again realised that C-Diddy is a genius - a drunk, Newcastle bred disgrace - but a genius." - Hard News, 11:39am 4th June 2009

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over 15 years ago · edited over 13 years ago

Read the Terms and Conditions you signed up for when you purchased your season pass:

http://www.wellingtonphoenix.com/default.aspx?s=membershipterms

Wellington Phoenix FC - 2009/10 Membership Terms

These terms form a legally binding contract (Agreement) between the member (you) and Century City Football Limited (operating as Wellington Phoenix FC) (Club). By ordering a membership of the Club and receiving the Membership Benefits, you agree to the terms of this Agreement.

CLICK HERE TO VIEW FAQs

Membership Terms
1. Wellington Phoenix FC 2009/10 Members wishing to renew their seats for 2009/10 have an exclusive renewal period until close of business on Friday 29 May 2009. From Monday 8 June 2009 any seats not renewed may be made available for purchase to upgrading/new members.

2. All prices included in the membership brochure are inclusive of GST.

3. Dishonoured credit card payments: if a credit card payment is declined by your bank, you will be contacted regarding an alternate form of payment. If the further payment option is not successful your order will be removed from the seating allocation queue and referred to the Wellington Phoenix FC Membership Manager

4. Dishonoured cheque payments: if a cheque is dishonoured, you will be contacted for a further form of payment. All dishonoured cheques will incur an immediate fee of $20 as these fees are applied by the bank. If the further payment option is not successful your order will be removed from the seating allocation queue and referred to the Wellington Phoenix FC Membership Manager.

5 All Members must take responsibility for updating all personal details so the Wellington Phoenix FC can communicate effectively with them. Wellington Phoenix FC hold no responsibility for memberï¿½s failure to update their personal details. To update your personal details please call the Member hotline on 04 384 2457 or through the Member online service

6. You will be entitled to the Membership Benefits in the category applied and paid for. Membership does not entitle you to any other right except as expressly set out in these terms and conditions. Specifically, membership does not entitle you to entry into Finals Series fixtures; however you will have priority booking rights for such fixtures. Membership does not give you any rights to attend or vote in any meeting of the Club or to participate in any dividend entitlement of any nature whatsoever.

7. Memberships expire on 31 March in each year. You will receive first right to renew your membership. Memberships are not transferable. Seat locations are subject to availability and will be determined at the time of purchase.

8. Child memberships (and the child component of family memberships) apply to persons 16 years or younger as at the time of purchasing their membership. Family memberships comprise of 2 adult and 2 child memberships or 1 adult and 3 child memberships. Concession memberships apply to New Zealand super-annuitants with a NZ Super Card and tertiary students with Student ID. Proof of eligibility for child and concession memberships MUST be available for display on entry into the ground, at point of sale and point of collection or memberships and/or game day tickets can be cancelled.

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over 15 years ago · edited over 13 years ago

playwithFire wrote:

yeah it was just a bit frustrating as I could completely see how this lady was feeling. Being told to go away or buy a new ticket. Ouch.

Yeah I wasn't at the last game either so lucky I keep mine on me.
I may email someone about it just so they can keep us members in the loop. it seems the easiest way to do it.

I lost my student ID sometime before exams last month. funnily enough even Massey university accepted my drivers license as ID in leiu of my student ID for exams. Unfortunately even explaining to the gate staff that I had to use a student ID to buy my season pass and showing them other forms of ID wasn't good enough and they didnt let me in last night.

The rest of the season may be difficult as I dont think you can get new ID's during the summer.

I'm going to try to bring along my exam slip or some other official massey letter and hope they accept it as proof of being a student.
djtim30002010-11-25 12:13:37

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over 15 years ago · edited over 13 years ago

At least you're accepting it and finding another form of ID instead of moaning about it. Clever idea too.

Trust me,when you check IDs you hear so many excuses and stories. You have two options,believe everyone when they say they lost it/their dog ate it/they got robbed/we were using it as a sex toy and its currently getting disinfected,or believe no one. there is no middle ground.

Allegedly

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over 15 years ago · edited over 13 years ago

djtim3000 wrote:

I'm going to try to bring along my exam slip or some other official massey letter and hope they accept it as proof of being a student.

I'm in the same boat, used a passport for my exams - but that ain't going to work as a student ID :P

I will bring my course slips in, if they don't accept it then its just my bad luck I guess.

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over 15 years ago · edited over 13 years ago

If they have any common sense they'd accept it coupled with the passport. But who knows with red badge.

Allegedly

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over 15 years ago · edited over 13 years ago

Hey, it's not just students, I have a family membership, four tickets for my good lady, our daughter and myself, so we only use 3 or the four tickets.
Wednesday, we got interrogated by the Gate police as to why we were using only two tickets. Where are the kids? you have family tickets?
She's at home, it's school night you moron, I thought.

I'm seriously thinking that the only benefit of season tickets is not having to queue to buy tickets, yippie.

I guess they haven't worked out that low crowd numbers means less money at the gate. Picking on those that are attending the games might not be the best tactic.

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over 15 years ago · edited over 13 years ago

Wow they really aren't the brightest bunch are they! That's terrible.

Might forward my cv to red badge and tell them I'll sort their staff

I like a good challenge.

Allegedly

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over 15 years ago · edited over 13 years ago

fever wrote:

Read the Terms and Conditions you signed up for when you purchased your season pass:

Wellington Phoenix FC - 2009/10 Membership Terms

If you did / were planning on going to a game last year. FAIL

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over 15 years ago · edited over 13 years ago

Vacancy: Gate Team Person, must have big stick.

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over 15 years ago · edited over 13 years ago

HELP wrote:

fever wrote:

Read the Terms and Conditions you signed up for when you purchased your season pass:

ï¿½

ï¿½Wellington Phoenix FC - 2009/10 Membership Terms

ï¿½

If you did / were planning on going to a game last year. FAIL

Do you have any reason to think that wouldn't be in this season's Ts&Cs? I would imagine that is pretty standard language for any concession tickets sold anywhere.

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over 15 years ago · edited over 13 years ago

Rang Ticktek to find out how to go about proving to stadium junta that my student ID was valid @ time of purchase but i have since lost it and given study year is over cant get a new one.

Tickitek today stated that Student ID will continue to be checked but if you don't have it they will still let you in!!

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over 15 years ago · edited over 13 years ago

zapdog wrote:

Had this question also a few weeks back.....

my kids are usually through the turnstiles way before me and my husband usually meets me in there so we rarely go in together! Must remember to chain ourselves together next time.

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over 15 years ago · edited over 13 years ago

the biggest issue that i have been pointing out, is that the common practice for the past seasons is that they havnt checked ids or anything. Its fine that they are checking, and I applaud it.

But they needed a heads up i think just as they havn't been checking for the past seasons, so lots of members wouldn't have expected it.

A heads up would have been more professional I feel.

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over 15 years ago · edited over 13 years ago

aitkenmike, your energy will be better put if you can bring new and more paying spectators. This will bring badly needed cash to WP club.

Are the junta at the turnstiles going beyond their duties in interrogating people using family passes, kids using kids tickets etc etc. Sounds rather obvious to many but obviously not obvious to these power carzy junta! They will make sure that even less paying peope will come to WP games. A ploy by WP's enemy (enemies) to make sure that Terry's endeavour doesn't surface for fresh air or survival or profitability?? The junta needs education now!

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over 15 years ago · edited over 13 years ago

Proof of eligibility for child and concession memberships MUST be available for display on entry into the ground,

How do you prove you are a child without a passport, or child school snapper or such?

When Hibs, went up, to win the Scottish Cup - I wisnae there - furfuxake!

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over 15 years ago · edited over 13 years ago

If you get caught without ID now do they make you purchase a whole new ticket or allow you just to pay the difference? When one of my mates got sprung without ID the first time round he had to buy a new ticket and was told a 'pay the difference' option wasn't available. I've been asked for ID. Not a problem. I think it's a good thing they're finally sorting this issue out although perhaps they should be more accommodating with other sources of ID if you don't have a school one. Last night I whipped out the ID before scanning my ticket and the Red Badge guy just laughed and said your fine mate. JanelleRT2010-11-25 21:15:51

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over 15 years ago · edited over 13 years ago

AngusBeef wrote:

aitkenmike, your energy will be better put if you can bring new and more paying spectators. This will bring badly needed cash to WP club.

ï¿½

Are the junta at the turnstiles going beyond their duties in interrogating people using family passes, kids using kids tickets etc etc. Sounds rather obvious to many but obviously not obvious to these power carzy junta! They will make sure that even less paying peope will come to WP games. A ploy byï¿½WP's enemy (enemies)ï¿½to make sure that Terry's endeavour doesn't surface for fresh air or survival or profitability?? The junta needs education now!

What a load of rubbish!

Do you seriously think many people will go "I was so offended that they checked me for ID that I'm never going back"?

You're either mad,or attempting to troll.

Allegedly

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over 15 years ago · edited over 13 years ago

If you're a child, you're unlikely to have any form of ID. Too young for drivers license. A large child may be forced to pay as an adult, oh the drama!

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over 15 years ago · edited over 13 years ago

If they're asking for ID from children too young to have it then they really are a bit stupid. Anyone at college would normally have ID and anyone 12 and under generally don't look like they're 16 and over.

Still can't believe they're being so stupid about family passes. Does each ticket you get differentiate between child and adult? Or is the problem that they are the same,so they think you're passing 2 of them off to other adults?

If it's the latter then perhaps that needs to be looked at for next season. If it's the former...then they really are a thick bunch at red badge.

Allegedly

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over 15 years ago · edited over 13 years ago

I agree with some of the sentiment, we all complained like hell at the outrage of adults using kids tickets to get into matches.

We demanded the useless red badge team do something, anything, about it. Even something as simple as chave the light turn yellow instead of green, and then checking their ID.

What a fabulously simple idea, we said, how retarded they are for not doing it.

And now they do, you wish they didn't? Maybe you should use children's tickets if you want to spend your time whining like one.

I would suggest that any ideas, like the very good photo season pass, be given to the Nix management now, so they can look at implementing concepts next season.

Yellow Whever Whanganui

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over 15 years ago · edited over 13 years ago

FFS you are getting cheap tickets and last time i saw, your arse still occupied one full seat. Just get your sh*t together and bring some ID. Not difficult really.

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over 15 years ago · edited over 13 years ago

Sorry I draw the line at getting hassled because I only used 2 of my four tickets. Do I really need to bring the kids to a late night (school night) game so that my tickets are valid. If this is now the defacto arrangement for games at the stadium, I'll spend my $800+ somewhere else and watch the games on tv.

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over 15 years ago · edited over 13 years ago

I agree, that is riddiculous, and shows the intelligence of Red Badge. My rant is directed at Students grizzling.

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over 15 years ago · edited over 13 years ago

sthn.jeff wrote:

I agree, that is riddiculous, and shows the intelligence of Red Badge. My rant is directed at Students grizzling.

I dont think there was any students grizzling. Personally I'm a little annoyed that all of a sudden they are asking for ID at the gate, particularly when it is hard to get replacement ID's during the summer - but I'm hoping they show some common sense and will accept other forms of 'ID' that prove I still study.

That said, there are 35,000 seats at the stadium, and I don't see them all filled - I also don't beleive there is a marginal loss on student tickets - I know its been debated before, but surely its better to have any tickets sold and bums on seats rather than people staying home cos its cheaper to watch on TV...
djtim30002010-11-26 09:17:35

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over 15 years ago · edited over 13 years ago

no djtim it is not ok! Red badge need to be told to accept any idea that shows who you are and your age, if you're a student you should have a valid student ID, if you don't then you're not a student are you! if you're under 15 and therefore a child, I think it's fairly obvious, but then you're likel;y to be accompanied by an adult, no???

Queenslander 3x a year.

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over 15 years ago · edited over 13 years ago

Same old students, always grizzling

Apparently I'm apathetic, but I couldn't care less.

"Being a Partick Thistle fan sets you apart. It means youre a free thinker. It also means your team has no money." Tim Luckhurst, The Independent, 4th December 2003

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over 15 years ago · edited over 13 years ago

zapdog wrote:

Sounds like really poor judgement (by red badge). You buy a family season pass knowing full well that sometimes people won't be able to make all the games. Also family members might arrive at diferrent times (e.g. work commitments).

The only problem for red badge/ticketek is that the passes only specify "family" - not if the pass holder is an adult or child.

We haven't been hassled yet (as we have arrived altogether) but in the future I certainly do not expect the Spanish Inquisition.

Junior822010-11-26 10:53:24

"Phoenix till they lose"

Posting 97% bollox, 8% lies and 3.658% genuine opinion.

Genuine opinion: FTFFA

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over 15 years ago · edited over 13 years ago

No-one expects the Spanish Inquisition.....

Apparently I'm apathetic, but I couldn't care less.

"Being a Partick Thistle fan sets you apart. It means youre a free thinker. It also means your team has no money." Tim Luckhurst, The Independent, 4th December 2003

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over 15 years ago · edited over 13 years ago

True. Their chief weapon is surprise.

And fear

"Phoenix till they lose"

Posting 97% bollox, 8% lies and 3.658% genuine opinion.

Genuine opinion: FTFFA

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over 15 years ago · edited over 13 years ago

and ruthless efficiency

and nice red uniforms..

Apparently I'm apathetic, but I couldn't care less.

"Being a Partick Thistle fan sets you apart. It means youre a free thinker. It also means your team has no money." Tim Luckhurst, The Independent, 4th December 2003

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over 15 years ago · edited over 13 years ago

Junior82 wrote:

The only problem for red badge/ticketek is that the passes only specify "family" - not if the pass holder is an adult or child.

Yep, and THAT is surely not the family pass holder's fault. It's a lack of forethought and planning on the club, the league and/or Tickitek's part. There are a number of ways that that issue could be addressed (not this season with the passes already printed) but security hassling the pass holders is not the answer.

Incredible stamina. No shame. Yellow Fever.

Phoenix fans. We have to win them over one fan at a time.

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over 15 years ago · edited over 13 years ago

Just remember I'll be paying your pension one day

So don't go student bashing. To be honest if you're at uni you should be smart enough to carry your ID.

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over 15 years ago · edited over 13 years ago

CboZ wrote:

To be honest if you're at uni you should be smart enough to carry your ID.

The implication of this last statement re you lot paying my pension has me quite worried. Might need to push retirement out a few more years..

"Phoenix till they lose"

Posting 97% bollox, 8% lies and 3.658% genuine opinion.

Genuine opinion: FTFFA

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over 15 years ago · edited over 13 years ago

haha, yeah I would be worried.

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over 15 years ago · edited over 13 years ago

Sorry, no cigar. I was student 20 years ago. Now I'm just a slave of the machine.

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over 15 years ago · edited over 13 years ago

Seems like a good way to drive people away imo. Just at the time they need more people through the gate.

The Phoenix themselves said recently that they didn't consider that it had much of an effect on their bottom line so I am not quite sure where the overzealous policing of it has come from?

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over 15 years ago · edited over 13 years ago

No doubt Red Badge have been stung/embarrassed by all the angst over adults using kids tickets, and are overreacting as a result

Apparently I'm apathetic, but I couldn't care less.

"Being a Partick Thistle fan sets you apart. It means youre a free thinker. It also means your team has no money." Tim Luckhurst, The Independent, 4th December 2003

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over 15 years ago · edited over 13 years ago

nzyido wrote:

Rang Ticktek to find out how to go about proving to stadium junta that my student ID was valid @ time of purchase but i have since lost it and given study year is over cant get a new one.

Tickitek today stated that Student ID will continue to be checked but if you don't have it they will still let you in!!

Same happened to me.

Me and my girlfriend both have student season passes. We renewed them at the start of the season through our friend who has always sorted them out for us. We are no longer students now but at no point has anyone asked for any ID when purchasing the renewal, so it just got left.

Since they have been checking ID's now and we don't have any student ID's I thought fair enough about time they started checking anyway and I rang the ticketek number for memberships, more than happy to pay the difference and sort it out.

The woman said that she would refund us and then re-charge us the adult rate and send us our new passes out, plus issue paper tickets for Saturdays game. Sweet I thought....

About an hour later I got another call from her saying that she won't be processing the new passes and that ID will continue to be checked but they can't stop you coming in!!

If I get to the gate on Saturday and get turned away I am not going to come to any more home games, f*** them. If they expect me to pay $34 each for tickets, no chance. I tried to sort it out and they didn't want my money. It is the system at fault, if you allow a loophole for people to exploit then they will and if you are checking ID's and catch people with the wrong type of ticket you can't then say "no you cant come in" if your also saying "no you cant sort it out and get a new ticket either". I'll go home and watch it on the telly then.

They should just accept it for this season and let people in anyway and make the steps to implement a more properly policed system next season. Not issuing passes at the start of the season without showing your student ID at a ticketek store or by a photocopy would solve the issue for good.

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over 15 years ago · edited over 13 years ago

nicko84 wrote:

It is the system at fault, if you allow a loophole for people to exploit then they will and if you are checking ID's and catch people with the wrong type of ticket you can't then say "no you cant come in"

Ahh, yes, you can. That's why they have terms & conditions ;)

Cheap arses who are knowingly ripping off the system, getting caught, zero sympathy.

Ard Righ2010-11-26 12:30:42

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