They've probably all got our tickets.
I know, I know, its serious!
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Still no email. If my seating is wrong and the Fever Zone is sold out by the time they email the tickets I will be very angry and demanding answers.
Yellow Fever - Misery loves company
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Vic.� Send those details to Mossy.� Hopefully he's in the same boat.
Done!
When I called back I used the Nix helpline 3842457, rather than the 0800 number provided in the email on 'how to buy tickets' that I used this morning! Anyone being told their seats have already been sold should double check with the Nix helpline.
Roll on Friday - COYN!
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i see that the student tickets are dirt cheap....$15 bucks. does this apply to university students?
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e-tickets just received and they are all for the correct seats by the looks of it. Was I ever worried? Never.
Suppose I need to check they are for right game now. Ticketek may have sold me the seats for an egg-chasing festival.capes2012-03-27 18:30:20
Suppose I need to check they are for right game now. Ticketek may have sold me the seats for an egg-chasing festival.capes2012-03-27 18:30:20
I'm slightly disappointed!
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Calling them again now!
and surprise, surprise - my seats were actually still available! The lovely Mya (sp?) checked and has cancelled the seats we were given this morning and has issued tickets for our season ticket seats (already emailed through to me). Happy Feverette!
Supporter For Ever - Keep The Faith - Foundation Member - Never Lets FAX Get In The Way Of A Good Yarn
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e-tickets just received and they are all for the correct seats by the looks of it. Was I ever worried? Never.
Suppose I need to check they are for right game now. Ticketek may have sold me the seats for an egg-chasing festival.
Suppose I need to check they are for right game now. Ticketek may have sold me the seats for an egg-chasing festival.
Good on ya mate
The wait goes on......
TAB odds
correct seats $90.00
Ezy-ticket arrives before game $70
Ticketek clusterf**k $1.01
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Got the email with tickets at 6pm, one seat is wrong from a membership f**k-up by Ticketek at the start of the season, that I spent 3 weeks fixing up with them.
So not sure if I will be able to get that fixed in the morning, will try the membership line rather than Ticketek call centre.
So not sure if I will be able to get that fixed in the morning, will try the membership line rather than Ticketek call centre.
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PAX number on one was 4974 and it was purchased at about midday yesterday. If I was being everso slightly cynical about Ticketek, I'd say they were trawling through what they sold yesterday and sending out the ones where the seats were still available and drafting and apology letter to the rest.
I wish you all the best of luck. I know how much "your seat" means to you. We have sat/stood there through some disappointing times, it's only right that we are allowed to be there for the celebrations.
I wish you all the best of luck. I know how much "your seat" means to you. We have sat/stood there through some disappointing times, it's only right that we are allowed to be there for the celebrations.
I'm slightly disappointed!
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Tickets arrived, all correct.
All ye of little faith.
He dribbles a lot and the opposition dont like it - you can see it all over their faces. (Ron Atkinson)
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Fantastic! Got emailed one ticket of the two season ticket seats we bought. Right seat mind you... now to give the hotline a call in the morn
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Correct tickets arrived at 6.08, could meet some new people, as I've never sat/stood in my correct seat before 
We're the WELLINGTON Phoenix
And this is our Home
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Ours in the email too, correct seats, correct match.
LOUD NOISES!
LOUD NOISES!
"Phoenix till they lose"
Posting 97% bollox, 8% lies and 3.658% genuine opinion.
Genuine opinion: FTFFA
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I've had the same seat for 5 years. I am the most superstitious and habitually anal person in the stadium about my seat. I was assured by the man from Ticketek that I'd have my USUAL seat when the "real" tickets come out today.
I've just checked my emails and have now got my "real" ticket and am very happy to say it has my usual seat !!!!!!
Selling tickets is supposed to be their core business, but they continually fech it up. Several workmates are also long standing season ticket holders and on every occasion thier normal seat has been sold to someone else for Friday's match. I sit with the same guys every year, but not on Friday.
I am extremely feched off about this!
So, we WILL beat the bling now.. phew. Being superstitious is very stressfull!
For those who asked, I bought my ticket Monday arvo over the phone using my ACC No on my season pass, it somehow matched me to my correct email etc. I recieved a dummy ticket with a GA number and it also said that my "real" ticket would arrive today, which it now has.
good luck to you all..... tthe system sucks, it just shouldn't be this hard.
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Are ticketek/red badge quite strict if 2 adult and 1 child turn up on a family pass? instead of the 2?
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Mossy when I read your post with the words "anal" and "feched" I kind of thought you might have missed out an "l" in the second word.
Apologies.
Apologies.
"Phoenix till they lose"
Posting 97% bollox, 8% lies and 3.658% genuine opinion.
Genuine opinion: FTFFA
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Tried on Monday. Had my password, but when I used it I couldn't see what it was giving me - was I getting just my ticket, in which case how do I book my wife's and daughter's tickets? They're both season ticket holders, but I was the only one to get an email with a password. Perhaps because before my daughter turned 18 we had a family pass. Plus I wanted one additional ticket. Tried phoning, but they only publicise an 0800 number and that won't accept calls from mobiles - nowhere on the Ticketek site do they give you an alternate number. In the end, I booked 4 tickets on-line without using a password (this on Monday) and had to accept nowhere near our seats.
SiNZ2012-03-27 21:01:59
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Well done to Ticketek, my two tickets arrived and correct seats on both.
They made the process very hard for members, and easy for non-members. Way to reward your paying customers.
They made the process very hard for members, and easy for non-members. Way to reward your paying customers.
Yellow Fever - Misery loves company
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My ticket arrived this evening in my email, all ok
When Hibs, went up, to win the Scottish Cup - I wisnae there - furfuxake!
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I may have bought more tix than I ended up needing... 
Does anyone need 2 tickets or know of someone wanting 2? Aisle 20/21, row N.
PM me if you're interested.
Does anyone need 2 tickets or know of someone wanting 2? Aisle 20/21, row N.
PM me if you're interested.
�
Are you Trevor, Are you Trevor, Are you Trevor Mallard in disguise, Are you Trevor Mallard in disguise?
Haha I set myself up for that didn't I? (I am still going to the game though, unlike Trevor...) I had 2 mates bail on me and thought I'd ask on here.
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I may have bought more tix than I ended up needing... Does anyone need 2 tickets or know of someone wanting 2? Aisle 20/21, row N.
PM me if you're interested.
Does anyone need 2 tickets or know of someone wanting 2? Aisle 20/21, row N.
PM me if you're interested.
�
Are you Trevor, Are you Trevor, Are you Trevor Mallard in disguise, Are you Trevor Mallard in disguise?
Haha I set myself up for that didn't I? (I am still going to the game though, unlike Trevor...) I had 2 mates bail on me and thought I'd ask on here.
Tomayto, Tomarto
Naenae, neenee
We know.
I know, I know, its serious!
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should rename this thread ticketec trauma.
"Yellow Fever are fantastic – I have to say that"
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It was like this - fronted at MFC Ticketek on Monday for my ticket & my daughters' ticket. I only had the one password sent to me. The nice lady said that both seats were under the same account. I offered my password and was told "No need, got you on the screen right here" Tickets arrived by email this evening. No problems with Ticketek this time. 
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Checked my emails At home at 10.30pm on Sunday and thought I had all the info. I needed. Tried to book on line on Monday but didn't,t have the password. Tried later at home about 9.30pm but couldn't,t get access to the tickets. Popped down to the ticketek office this Morning at 9.05am but our usual seats were already sold so had to buy an aisle over as the block was well sold all over (great news)
New seats are okay but would have preferred our usual seats Looking forward to getting them back next week!!!!cityman2012-03-27 22:40:39
New seats are okay but would have preferred our usual seats Looking forward to getting them back next week!!!!cityman2012-03-27 22:40:39
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Checked my emails At home at 10.30pm on Sunday and thought I had all the info. I needed. Tried to book on line on Monday but didn't,t have the password. Tried later at home about 9.30pm but couldn't,t get access to the tickets. Popped down to the ticketek office this Morning at 9.05am but our usual seats were already sold so had to buy an aisle over as the block was well sold all over (great news)
New seats are okay but would have preferred our usual seats Looking forward to getting them back next week!!!!
Ring hotlineNew seats are okay but would have preferred our usual seats Looking forward to getting them back next week!!!!
Supporter For Ever - Keep The Faith - Foundation Member - Never Lets FAX Get In The Way Of A Good Yarn
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Got my E-Tickets and fortunately they are correct.
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got mine last night, printed and ready to go, so depsite the delay at the counter my ticket arrived......still not impressed with the way Ticketek have handled this.
Queenslander 3x a year.
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Mya? is a goddess. Sorted out my ticketing problem within 2 minutes. Not sure why noone else at Ticketek can sort things out...
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f**k me my e-tickets have arrived......and they are the right ones!!!
" If you only have a hammer you tend to see every problem as a nail" - maslow
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Mya? is a goddess. Sorted out my ticketing problem within 2 minutes. Not sure why noone else at Ticketek can sort things out...
The ones I have spoken to need a supervisor to change things in their system, if you think of a staff to supervisor ratio - you can see the delays in ticketing are not long for the number of Monday and Tuesday member(none std sales) enquiries/salesSupporter For Ever - Keep The Faith - Foundation Member - Never Lets FAX Get In The Way Of A Good Yarn
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Mya? is a goddess. Sorted out my ticketing problem within 2 minutes. Not sure why noone else at Ticketek can sort things out...
So much this!!!!
End of an era. Vinnie - It's over.
If anyone cares for my inane babbling follow @iluvnix17 on the Twitter.
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None of the staff I've spoken to have said they need a supervisor to make any changes. The only thing I've been told by other staff is that "it's all ok, the system will do what it is meant to do" or "you can't buy your tickets yet. They don't go on sale until Wednesday". Both of which were wrong...
Edit: spelling
frustr8dstriker2012-03-28 10:19:06
Edit: spelling
frustr8dstriker2012-03-28 10:19:06
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Cancelling wrong tickets (incorrect seat #) and reissue to a seat on hold for the same customer(member) appears not able to be done by every phone agent.
Supporter For Ever - Keep The Faith - Foundation Member - Never Lets FAX Get In The Way Of A Good Yarn
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Not holding out hope can get our member tickets corrected at this stage, but on the phone anyway...
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Spoke to Mya on the membership line, she has re-issued ticket for the correct seat, so that's great work.
There seems to be an issue with Ticketek having separate lists of accounts for members vs normal Ticketek purchase accounts, the details getting mixed up.
There seems to be an issue with Ticketek having separate lists of accounts for members vs normal Ticketek purchase accounts, the details getting mixed up.
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I ordered 3 tickets Monday for me and two of my mates all season ticket holders wanting our same seats, paid and got receipts and promise all three would be sent to my e-mail within 24 hours, recieved one last night, went back into Ticketec today to check was eventually told I had given them the wrong e-mail address; when I asked how come I had recieved one ok I was answered with "I dont know". Asked if they could just print the tickets there and then was told "No we have to e-mail them". I just dont get it, they better be there when I get home.
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got my e-tickets late last night and was amazed to find they were correct! But why do they have to put us through the wringer first ..... 
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Just got home from work the two tickets I'm waiting on are still not here.
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Look at the responses of those who had no delay. But got wrong seats. Small delay correct seats.
Supporter For Ever - Keep The Faith - Foundation Member - Never Lets FAX Get In The Way Of A Good Yarn
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Booked 3 tickets for season pass holders and 2 extras on Monday. Got emailed some dummy tickets informing me that the real tickets would be emailed on the 27th. So far have only received the season pass tickets.
Hopefully won't have to spend too much time on the phone tomorrow trying to sort this.
Hopefully won't have to spend too much time on the phone tomorrow trying to sort this.
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