Finals Ticketing

I think you can't select your tickets because the password allows you to buy YOUR SEAT and nothing else, therefore you don't need to choose your seat.

I recieved a 'ticket' from ticketek saying that the actual tickets will be emailed out tomorrow. It is labeled GA.

I had no problem, but I didn't book my own seats as I needed 2 extra ones.

ticketek !!!!!!!!!

1100 in 90 mins then.

^^ This.

It would be fine if the site actually displayed a seat selection.

All it does is complain there is no seat selected, but there is no seat displayed to select!

For those on Twitter, maybe send Ticketek some msgs?

http://twitter.com/#!/ticketek_nz

Not all members, they missed all of us. 5 Members in total. doh!

Yup, I'm suffering the "No ticket selected" problem as well.

Has anyone actually been able to on-line book their usual seats yet? If so, which operating system/browserwere you using?

I've failed using Windows 7 trying Firefox 11, Chrome 17, Opera 11 and Safari 5 by following the link given in the e-mail. Each had the above issue except Opera which wouldn't display the field to enter the password.

We're all in the same boat (see Patrick's post above as well).

Bizarre

So got through on the phone, asked the guy to confirm my seat number, he said he couldn't, as it's all done through the membership number, but should be on the ticket that's emailed through.

Get the email from ticketek with a ticket attached a moment later, it says "GA 79 - This is not a valid entry ticket, your entry ticket will be sent 27MAR or pickup"

SNAP

Farking Hell,  I'm going for a walk round the block

Lol, this is terrible work by ticketek. Phoenix can't be blamed either lol...finals controlled by the FFA.

Accordint to the guy on the phone it wouldnt have made any difference if I had gone into the shop as theresystem only displays what the website has

Kelly at Railway Metro was great just then. Two tickets sorted, our season pass seats also. Didn't need password, just gave her the season passes and she did the rest. I recommend you go down there if still having trouble online.

Ive gone in and went smooth.

However have not received my email yet... ???

I have paid though, so if I dont get them emailed to me then Im gon be angry tomorrow.

What a fecking nightmare.  maybe i'll wait to buy tickets when they go on sale to the public.

Did everyone receive their emails straight away? I'm probably overreacting but havnt got it..

Has your email addy changed since season ticket time?

It shouldnt have, seeing as I received the email with the password.

I'll wait till everyone receives the "real" tickets tomorrow, and if I havnt, then will be making some phonecalls

Tickets get emailed out tomorrow. If you book over the phone you get a confirmation email straight away but no ticket.

Hmm okay, I did it in person at Ticketek, so maybe they wont send me that confirmation email? Ive got a receipt anyway so can go in if they dont turn up.

Cheers guys

No worries.

It really shouldn't be up to us, the supporters, to work this stuff out for ourselves. FFA and Ticketek should have been doing it.

Same experience as others. logged on to site with password (from email - my password is phx followed by my membership number then my surname) and then when it didn't show seat numbers for the purchase, thought I'd better ring sh*tetek instead. Got through after 45 minutes of waiting - guy asked me for password which I gave. He then told me he would be charging $8.75 for phone booking. I asked him to confirm our seat numbers - he said he couldn't see what the seats were and the system will automatically issue the correct tickets passed on password. As this was the same as the website I asked whether the site booking was free to which he said yes, so I said I'd go back to that. Went back to website and of course you still get charged $8.75 for an internet booking!

Now after years of this sh*t from sh*tetek every season I of course expected the worst and I can hardly even be bothered complaining about their uselessless any more. However I do want to get my seats for this Final, and as only a insane person would happily use the words "ticketek" "automatically" and "correct tickets" all in the same sentence, I have very little hope that I will end up getting my seats. On top of it all they say they will only be sending out the ezytickets on the 27th (after tickets go on general sale) so by then it will likely be too late to correct when we get the wrong seats!
I still don't understand why the Nix continue to use these no-hopers that continue to cause us all so much pain and inconvenience.       

i just went to collect my tickets, they said to come back in a few days...

Just bought 6 online with no issues (not my keeping my seat though as buying 5 extras). Website did try to tell me a few times though that I could only buy 2 tix for the FZ at a time... Refreshed it a few times and it worked again, now have 6 tickets for aisle 20/21 . PAX is 2773-2778

Glad to see others having problems ;)
Not working for me at all.

Are you the "account holder"? Only they seemed to get the email. But it's useless anyway as the next step falls over.

Just got 5 ticktes. 3 with season passes and 2 extras at the Michael Fowler Ticketek Outlet. I got proper tickets for the extras (PAX 2756, 2757) but the 3 season pass seats will be emailed to me tomorrow. The "booking fee"was $3 per ticket it seems as they had to be bought in 2 seperate transactions.

Pax at almost 3k already... Pretty good given our Season ticket holding is about that IIRC

I thought we had about 1800 members, which would mean they are buying extra tickets. Good stuff either way.