SEASON TICKETS

WORST COMPANY EVER.

just takes the gloss off it you know 

I was going to suggest that someone send a mail direct to the Phoenix but just tried to get to the Phoenix website to get the email address and get a "Server Too Busy" error. Probably loads of people trying to complain already.

i tried the same thing  malky

I just had a call from Ticketek and apparently my tickets were sent out in the first batch on Friday.

They better be here tomorrow.

enjoy the match then 

Thanks Guys I have read with interest all the above.

 thanks tony   i ordered mine a month ago  so a little annoyed to find out five days short of the first game i'll be issued with paper tickets  and seeing as they can't get season passes done in a month what are the chances i'l get them at all   cheers for your efforts mate
giddyup2007-08-21 17:11:54

welldone man pao 4 ever go hard ticket price to much who do they think they are man united.they jst started in the a-league.

I was the first person to call up  - and I still dont have mine..

If we arent going to get our season tickets are they going to mail out the normal ones before Friday???

VERY CONCERNED!! I ordered mine weeks ago how can they have made such a  mess of this??

okay, so for those without season tickets (but have paid for them), do we roll up to the Stadium ticket office pre-match on Sunday (on the way to the Back Bencher) and get issued with a ticket / pass to get admission to the match?

If this is to happen, could some kind person brief the ticket sellers so they know they can issue substitute tickets to season ticket receipt holders?

Might save some animated discussion on the day ....

Or does anyone know who I should contact to make this happen?

The word from Ticketek is that you roll up to the pre-order desk on the concourse on the way to the stadium and show ID, which they presumably match to their list of those who've paid, and then you can pick up temporary tickets for the day.

  what to believe ??  i got told they would mail temp tickets out ??

thanx

Has anyone had trouble receiving their allocated tickets for this season .Is this ticketek problem ???

 

Feedback appreciated

 

I paid for my season tickets in mid July and have received nothing - first they tell me they are sending out forms for me to fill in - the they tell me they are sending out the tickets - but nothing. What a mess!! Ticketek clearly do not know what is going on - when will they be issuing refunds!

I emailed them today and they replied a couple of hours later saying I should have mine Friday...

Surely Tony P, has to make this problem his number 1 priority (I happen to have mine, so it's not self interest talking).

None here either... Milky Pisswit2007-08-22 09:45:55

miraculously (it seems) we got our 8 tickets and the seats we asked for - feeling rather grateful after reading of other's problems

Mine still haven't arrived.. they could at least let us know now what to do come sunday if our tickets do not arrive

Sorry forgot the best part if tickets do not arrive by Friday our call centre is open till 8 pm so just call.

I would recommend that ticket master do the passes next year

I second that motion wholeheartedly. 

Sounds like a nightmare lads! I'm reading these posts with a sense of disbelief- How can they be so completely incompetent?

IM so frustrated.. we pay our money weeks ago and they leave it until a few days before the first game

i've been intouch with ticketek and phoenix and have been assured that the last of the membership tickets were sent out today... so you should get them tomorrow or friday!

we'll see 

I live in a street where the postie only delivers every 2nd Saturday so he does not have to walk 1 street twice. Lets hope it our turn this saturday. Because the mail usually takes 3 days from the date of NZ post franking in Wellington eastern suburbs.

I had a message left on my phone (still not got my passes). Apparently - if I understood message - there will be a separate booth on Sunday for those who have not rec'd season or normal tickets by then....But don't  quote me on that!

The message also advised that mine were with the first batch that were printed and dispatched....

Yeah they told me that too. Sounds a likely story.

I assume they told everyone that then hurriedly arranged the season passes and sent them out today.

Although I won't be surprised if nothing turns up after this carry on.

They have the service fee - so don't worry they get to keep it even if we all cancelled our passes.

Blew2007-08-22 20:02:14

You have to wonder how Ticketek manage with ticketing for a major event - 7s, Lions Tour, Rugby World Cup - I bet they have no ticketing issues with Rugby.

Ticketek is the biggest shambles since me when I first started high school and had to tuck in my shirt, wear a blazer and a tie (and believe me, that was really bad).

You're welcome. Glad some of the stuff posted on the forum is useful 

I know that the season ticket thing is a complete mess but rather than complain to each other (we already know its bad!) how about complaining to the Phoenix email address and just keeping the forum for useful stuff?

By the way, Ticketek have contracts with certain venues so any events held at those venues have to use Ticketek. So its not like the Phoenix got much choice ...this time around anyway.

Here's hoping for a convincing win on Sunday!

haven't received my season ticket, but today received (in the post) an ordinary ticket for Sunday's game - with a note saying that if the allocated seat is unsuitable I could change it before the season ticket is sent out.

Isn't that nice

Try before you buy - oh, I've already paid, but it's the thought that counts