2011/12 Membership Thread

709 replies · 23,185 views

over 14 years ago · edited over 13 years ago

I must be batch 16 cos not foundation card for me when i should of had one. Never mind as this is first issue ever with membership cards in fours years for me and is not a show stopper!

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over 14 years ago · edited over 13 years ago

My PAX is 1334.

Yellow Fever - Misery loves company

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over 14 years ago · edited over 13 years ago

The Ode worked!!

Passes arrived yesterday, correct seats (stands), address..............everything!

Nostalgia isnt what it used to be...........

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over 14 years ago · edited over 13 years ago

It seems many of us are in the "batch 16" group. My season ticket arrived yeasterday and mine is wrong, should have been foundation!

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over 14 years ago · edited over 13 years ago

Mine arrived. But I should have got one of the 'inaugural member' black ones. Instead I have Tim Brown staring back at me.

Looking forward to the long and fustrating phone call with Ticketek to try and sort it.

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over 14 years ago · edited over 13 years ago

No Foundation on mine grr Feverish2011-10-02 15:07:03

Founder

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over 14 years ago · edited over 13 years ago

Likewise, and irritated as much correspondence was undertaken to get it sorted and confirmed. Have emailed asking what story is.

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over 14 years ago · edited over 13 years ago

They've buggered a Whole batch up. Shouldn't need a meltdown to fix.Hard News2011-10-02 15:28:02

How's my driving? - Whine here

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over 14 years ago · edited over 13 years ago

Have not received my season pass yet

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over 14 years ago · edited over 13 years ago

Feverish wrote:

No Foundation on mine grr

nor mine

" If you only have a hammer you tend to see every problem as a nail" - maslow

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over 14 years ago · edited over 13 years ago

With the way they do things im picking we will probably end up with everyone having foundation member passes.Which will please many.

GET YOUR SHIRTS OFF FOR THE BOYS

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over 14 years ago · edited over 13 years ago

ballane wrote:

With the way they do things im picking we will probably end up with everyone having foundation member passes.Which will please many.

Wrong. They will just reissue those who have Foundation Membership marked in their account, which would be the people that should have received black cards.

Yellow Fever - Misery loves company

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over 14 years ago · edited over 13 years ago

GET YOUR SHIRTS OFF FOR THE BOYS

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over 14 years ago · edited over 13 years ago

ballane wrote:

With the way they do things im picking we will probably end up with everyone having foundation member passes.Which will please many.

The off-season is nearly over, thank God!

"Phoenix till they lose"

Posting 97% bollox, 8% lies and 3.658% genuine opinion.

Genuine opinion: FTFFA

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over 14 years ago · edited over 13 years ago

Got my season pass

But it's not a foundation one as it should be

When Hibs, went up, to win the Scottish Cup - I wisnae there - furfuxake!

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over 14 years ago · edited over 13 years ago

im not a foundation member ticket holder, but am waiting on a season ticket. when can i expect it?

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over 14 years ago · edited over 13 years ago

Junior82 wrote:

ballane wrote:

With the way they do things im picking we will probably end up with everyone having foundation member passes.Which will please many.

The off-season is nearly over, thank God!

Yeah thought it must be close as we have yet another Ticketek cockup.

GET YOUR SHIRTS OFF FOR THE BOYS

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over 14 years ago · edited over 13 years ago

Our three passes arrived. Only the student one was correctly printed with foundation member. The other two were incorrectly missing that attribute.

Spoke to Ticketek. They said replacement passes will automatically be sent to all, hopefully before first home match but not necessarily in time. In that case, use the passes received for entry.

One benefit to foundation membership was some kind of lounge access? I hadn't picked up on this, but she said they're looking into options to make that work if replacement foundation passes weren't out in time.

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over 14 years ago · edited over 13 years ago

still waiting for my pass to arrive, hopefully it comes in the post today or tomorrow.

Queenslander 3x a year.

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over 14 years ago · edited over 13 years ago

patrick478 wrote:

Wrong. They will just reissue those who have Foundation Membership marked in their account, which would be the people that should have received black cards.

I presume I had to say "hey I'm a foundation member" when I called to get this season's ticket? I'm not particularly bothered either way to be honest, my season pass arrived so I can attend games.

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over 14 years ago · edited over 13 years ago

I changed this year from a single membership to a family pass. My credit card got charged for the family pass amount several weeks ago.

I've received one pass, for my same seat number, correctly a black foundation one, and correctly marked "family". So, I don't know what seat numbers the rest of the family pass are. Can someone who had a family pass last season tell me what I should have received, before I try ringing the membership line?

"You've nailed it in a nutshell." - Mark Rudan

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over 14 years ago · edited over 13 years ago

My two arrived fine on Friday, quicker than last year.

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over 14 years ago · edited over 13 years ago

Wow, this batch 16 must have been pretty big. It struck me as well.

Trying to avoid angsting over it though. At least I have a pass in time for game 1, which is an improvement on Seasons 1 + 2.
I'll save my angst for the fridge magnet.

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over 14 years ago · edited over 13 years ago

i gave up on getting a season ticket after too many hassles with ticketek over the years. now i just get my mates to deal with ticketek and buy tickets week by week it may work out a little more expensive over the whole season but i honestly cannot be bothered buying anything from ticketek after the sh*t i went through over 3 different seasons getting my passes.

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over 14 years ago · edited over 13 years ago

Are we there yet?

" If you only have a hammer you tend to see every problem as a nail" - maslow

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over 14 years ago · edited over 13 years ago

Here's an update I got direct from the Phoenix after I chased up via email my wrong type of season pass.

They mentioned that a batch had been incorrectly printed and then said:

"these cards are being re-issued today and should be with you by the end of the week"

Here's hoping! :)
cosmo2011-10-03 16:42:33

Im not a complete idiot, some parts are missing!

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over 14 years ago · edited over 13 years ago

paulm wrote:

im not a foundation member ticket holder, but am waiting on a season ticket. when can i expect it?

Last week. Did you order early? Probably no need to panic yet but fire off an enquiry a week before the first home game.

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over 14 years ago · edited over 13 years ago

pretty much what I got told this morning, sounds like they've been saying it all day. If my ticket hasn't arrived by Friday I'll be on the phone again.

Queenslander 3x a year.

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over 14 years ago · edited over 13 years ago

hazhapard wrote:

I changed this year from a single membership to a family pass. My credit card got charged for the family pass amount several weeks ago.

If it's a family pass, everyone in the family should receive one. Maybe since your's would've been the only foundation one then the rest are just running late?

Still have not received mine.

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over 14 years ago · edited over 13 years ago

No season pass in the mail today... Ordered on 29th July

Been on hold on the membership line now for over 20 mins!!

Wibblebutt2011-10-07 13:19:51

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over 14 years ago · edited over 13 years ago

no passes arrived here - rang the membership line and they say they expect to have all outstanding season memberships mailed out this weekend

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over 14 years ago · edited over 13 years ago

cosmo wrote:

The shot wasn't even on target..........

Maybe we'll have a better performance next half.

Im not a complete idiot, some parts are missing!

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over 14 years ago · edited over 13 years ago

cosmo wrote:

The shot wasn't even on target..........

Maybe we'll have a better performance next half.

SACK COSMO

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over 14 years ago · edited over 13 years ago

tonyg wrote:

Got mine PAX 1741.

highest pax so far ... can anyone beat it?

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over 14 years ago · edited over 13 years ago

Anyone got their replacement card yet.

GET YOUR SHIRTS OFF FOR THE BOYS

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over 14 years ago · edited over 13 years ago

Havent got ours yet, better ring them up today.

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over 14 years ago · edited over 13 years ago

Mine have not yet arrived. So I just called the membership hotline. After a 20+ minute wait, Ticketek's best employee in the world, Brenda, answered the phone. It's the third time I have spoken to Brenda, and each time she has been polite, helpful, well informed, has listened well to what I have to say... she rocks.

So, apparently Ticetek's boss has leant on the card company heavily this morning. The Card company apparently sent out the final batches on Friday and this morning. So, Brenda reckons we should receive our outstanding season membership cards this week. She said they are waiting for "a big spreadsheet" from the card company so that they can see what is happening with each particular order, because at the moment they cannot look up what the status of each order is...

She said that Ticketek were currently "setting up and event in their system" so that if our cards do not arrive by Thursday we can call the membership hotline on Thursday and they will be able to create and email us easy tickets which we can then print out.

I was pretty pleased with this as I have a yacht race across Cook Strait this weekend and will bot be back until JUST before the game and will want to be able to jump off the boat and go straight to the ground, so I want everything foolproof.

So, hopefully they arrive this week, and if not easytickets on Thursday.

Hopefully...

bwtcf2011-10-10 12:41:58

Incredible stamina. No shame. Yellow Fever.

Phoenix fans. We have to win them over one fan at a time.

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over 14 years ago · edited over 13 years ago

hmm can not get to phone till after 5- any way I can email then to let them know about no cards turning up yet?

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over 14 years ago · edited over 13 years ago

called crappy-tek to be told the same old story, it's in the post...if my ticket hasn't arrived by frioday they'll email me a ticket to print - not impressed I want my foundation membership pass! theprof2011-10-10 15:15:21

Queenslander 3x a year.

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over 14 years ago · edited over 13 years ago

theprof wrote:

called crappy-tek to be told the same old story, it's in the post...if my ticket hasn't arrived by frioday they'll email me a ticket to print - not impressed I want my foundation membership pass!

Just got same message ... but given til Thursday ... or they will print paper passes. Not good enough Ticketek, or whoever the card printing company is.

We paid you $513 dollars on 19 July!!!

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